Live opening · Posted 1 day ago
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Description supplied by the original job listing.
I am writing to express my interest in the IT Support / Service Desk position at your organization. I have
over 2 years of hands-on experience providing L1/L2 technical support in corporate environments,
with strong experience in end-user support, Microsoft 365, Microsoft Intune, Windows 10/11, Active
Directory, and ITSM ticket management.
In my previous roles, I have supported end users by troubleshooting hardware, software, operating
system, network, VPN, RDP, and Microsoft 365 issues. I have managed Windows endpoints through
Microsoft Intune, including compliance policies, configuration profiles, application deployment, and
device management. I also have experience with Active Directory, GPO troubleshooting, ServiceNow
ticket management, and documenting technical resolutions.
I am also familiar with Microsoft Defender for Endpoint, Endpoint Manager, Entra ID/Azure AD, MFA,
SSO, BitLocker, WSUS, PowerShell, DNS/DHCP, TCP/IP, LAN/WAN, and remote support technologies.
I am a customer-focused IT professional who enjoys troubleshooting technical issues, supporting users,
meeting SLA targets, and ensuring smooth day-to-day IT operations. I would welcome the opportunity
to contribute my technical skills and experience to your IT Support / Service Desk team.
Thank you for considering my application. I look forward to the opportunity to discuss my experience
and suitability for the role.
Kind regards,
Antony Raj
+91 8124613851
antonymartin001@gmail.com.
Work arrangement
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