Ship Agency Operations Supervisor

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
WILHELMSEN PORT SERVICES
SHIP AGENCY OPERATIONS SUPERVISOR, VIETNAM
Main Responsibilities:
Manage and provide support to the operations department in handling vessel operations.
Respond to ship owners/ ship masters and principals’ inquiries such as port information, port restriction/ PDA/ and give quotation for crew change/ ship repairing/ provision stores supply or others etc.
Ensure smooth co-ordination between WPS and shippers/ consignees/ terminals/ stevedores.
Ensure the application Customs/ Immigration, Quarantine, harbor master, Towage service pilot formalities and conforms to all local regulatory standards.
Arrange berth/ report discharging or loading cargo or other related things such as vessel’s damage, cargo damage etc. to principal while vessel’s stay in port/ service as per master required.
Prepare all bills, including sub-agent's D/A, before they are processed by Dept. Manager.
Attend to ad hoc assignments as directed by Operations Manager and prepare report on operations.
Maintain good relations with customers, charterers, other agents and authorities.
Maintain financial reports for Ship Agency. Ensure clients’ requirements & KPIs are met.
Assure compliance with company’s operational policy, ensure effective control of operational costs
Qualifications:
Diploma/ Degree, preferably in shipping operations.
Managerial experience is preferred.
Deep knowledge and experience of shipping and vessel operations, husbandry services for at least 3 years.
Able to work in a fast-paced environment.
Must be able/ willing to work odd hours including weekends/ public holidays.
Proficient in Microsoft Office applications.
Ability to work independently. Good interpersonal and communication skills.
Interested candidates can send your latest resume, containing:
Education background
Detailed work experience
Date of availability
Compensation:
Salary can be negotiable with strong experience and high capability.
The shortlisted candidates will be notified.
Work Location:
Wilhelmsen Port Services Co., Ltd.
Room 1609, Mapletree Business Center, No. 1060 Nguyen Van Linh Street,
Tan Hưng Ward
Hochiminh City, Vietnam
Please note that all positions at Wilhelmsen are subject to reference and ID checks. For certain roles, additional background screening may be required.
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