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Job Title: Lead-to-Order (L2O) and & quote-to-cash (Q2C) Business Systems Analyst - Salesforce
Experience: 5+ years
Location: Remote
Employment Type: Full-time
Role Overview
We are looking for a Lead-to-Order (L2O) Business Systems Analyst to join our GTM Systems practice. This role is ideal for someone passionate about sales operations, marketing technology, business process optimization, and Salesforce-based solutions. You will play a key role in designing and enabling end-to-end Lead-to-Order journeys, working closely with Sales, Marketing, Finance, and Technology stakeholders to support scalable growth.
Key Responsibilities
Own and enhance Lead-to-Order business processes, ensuring alignment between business objectives and system capabilities.
Translate stakeholder goals into clear business and functional requirements, driving solution design and delivery.
Design, configure, and where required, hands-on build Salesforce functionality and related GTM systems.
Support and scale sales processes across lead management, opportunity lifecycle, quoting, and order flow.
Manage delivery of projects and enhancements within your portfolio, with clearly defined success metrics.
Collaborate within GTM Systems and cross-functional teams to improve tools, processes, and system consistency.
Participate in discovery of new capabilities, conduct impact analysis, and recommend tooling or architectural changes.
Ensure strong security, governance, and data protection practices across systems.
Support agile delivery, iterative improvements, and long-term system maintainability.
Required Skills & Experience
Demonstrated professional experience of 5+ years in the industry
Strong experience balancing stakeholder needs, business objectives, and technical constraints.
Proven ability to document business processes, functional requirements, and success metrics.
Hands-on experience implementing and supporting Salesforce Sales Cloud and related GTM tools such as:
-Salesforce CPQ
-LeanData
-Outreach, Gong, or similar sales enablement platforms
Deep understanding of Lead-to-Order (L2O) processes and revenue workflows.
Strong communication skills with the ability to translate business needs into technical solutions.
Ownership mindset, collaborative approach, and comfort working in ambiguity.
Ability to build trusted relationships and resolve conflicts constructively.
Certifications
At least one Salesforce certification, such as:
Salesforce Administrator
Salesforce Certified CPQ Specialist
Salesforce Business Analyst Certification
Salesforce Sales Cloud Consultant Certification
Work arrangement
Yes
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