Service engineer—Pan India

Responsibility:
Cooperate with regional sales and local distributor; improve the satisfaction of end-user;
Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;
Promote the reagent parameters and improve the reagent consumption per analyzer;
Collect the Maglumi installation information, and establish relationship and follow up the reference customers;
Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;
Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;
Other tasks needed from Snibe
Requirements：
More than 5 years’ experience worked in IVD area, have strong technical skills, ability to work independently and perform well under pressure;
Immunoassay experience is more preferred
Able to use English as working language.
Work location:
Bangalore or any other cities in pan India

Work arrangement
Hybrid