Information Technology Infrastructure Team Lead

Company: KMK Ventures
Experience: 8+ Years
Location : Ahmedabad (Head office)
Shift Timing: 2:00 PM to 11:00 PM (IST)
Working Days:
5 days a week (regular)
6 days a week from 15 January to 15 April (busy season)
About KMK Ventures: KMK Ventures is a leading Outsourced Accounting & Tax Solutions firm serving clients across the USA. Established in 2007, we have grown into a team of 900+ professionals, including CPAs (USA), Chartered Accountants, and skilled accounting experts. With highly secure infrastructure and advanced technology, we deliver reliable services in daily accounting, monthly financial close, financial reporting, payroll, sales & use tax, AR/AP management, and end-to-end tax return preparation (1040, 1120, 1065, 1120-S, 1041).We function as an extended office for our clients, offering key benefits such as 24/7 operations, improved processes, reduced operational costs, enhanced productivity, and faster turnaround times.
About the Role
We are looking for an experienced IT Infrastructure Team Lead to manage and oversee the organization's IT infrastructure and operations. The ideal candidate will be responsible for ensuring smooth IT operations, managing IT assets, maintaining network and server infrastructure, and leading a team of IT professionals.
Key Responsibilities
Team Management
Lead, mentor, and manage the IT Infrastructure team.
Allocate tasks, monitor performance, and ensure timely resolution of IT issues.
Coordinate with internal stakeholders and external vendors.
IT Infrastructure & Operations
Manage end-to-end IT operations across the organization.
Ensure high availability, reliability, and security of IT systems.
Monitor network, server, and endpoint performance.
Network & Security Management
Configure and manage Firewalls, VPNs, Routers, Switches, and Wi-Fi infrastructure.
Implement and maintain IT security policies and access controls.
Troubleshoot network connectivity and security-related issues.
Server Administration
Manage Windows Server environment, Active Directory, DNS, DHCP, and Group Policies.
Handle server installation, configuration, monitoring, backup, and disaster recovery.
Support virtualization technologies such as VMware or Hyper-V.
Hardware & Software Asset Management
Maintain inventory of laptops, desktops, servers, networking devices, and software licenses.
Manage procurement, deployment, maintenance, and disposal of IT assets.
Ensure compliance with software licensing requirements.
User Support & IT Governance
Provide L2/L3 support for critical IT incidents.
Develop and maintain IT SOPs, documentation, and policies.
Support audits, compliance activities, and infrastructure upgrades.
Vendor Management
Coordinate with ISPs, OEMs, and third-party service providers.
Manage AMC contracts, renewals, and service-level agreements (SLAs).
Required Skills
Team Handling Experience
IT Infrastructure Management
Firewall Configuration & Management
VPN Setup & Troubleshooting
Windows Server Administration
Active Directory, DNS & DHCP
Network Administration (LAN/WAN)
Hardware & Asset Management
Software License Management
Vendor Management
VMware / Hyper-V
Backup & Disaster Recovery
IT Security & Compliance
Preferred Qualifications
Bachelor's Degree in IT, Computer Science, or related field.
Certifications such as CCNA, CCNP, MCSE, VMware, ITIL will be an added advantage.

Work arrangement
No