[LTA-PT] MANAGER, TICKETING FEES & DATA

[What the role is]
This role sits within the Ticketing Strategy and Projects Division, where you will play an active part in shaping the ticketing services charging framework for transparency and cost effectiveness. You will contribute to the development of long-term ticketing policies and strategies, while engaging a broad range of stakeholders across the transit ecosystem.
[What you will be working on]
You will be leading a team to:
review and monitor the ticketing costs of the transit ticketing system
manage the contracts with Public Transport Operators and transit ticketing service providers for ticketing related matters
analyse transit ticketing data for insights to deliver a commuter-centric and future ready ticketing system
implement projects to enhance operation and services, and support new payment modes in transit
prepare approval papers and agreements with transit service providers covering service level monitoring and service fees
[What we are looking for]
What we are looking for
We are looking for someone who is meticulous, adaptable, and able to thrive in a fast-paced and ever-changing environment while delivering quality work under tight timelines.
Candidate should:
have 5 to 8 years of experience in project management and/or policy
be able to conceptualise and operationalise policies
be able to communicate effectively and be comfortable presenting to management
be able to manage both internal and external stakeholders with confidence
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment