Live opening · Posted 1 day ago

Customer Support Engineer (Internship)

Visiro Global · Sri Lanka (Remote)

Linkedin Yes

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At a glance

The key details from the original listing.

Posted 1 day ago

CompanyVisiro Global

LocationSri Lanka (Remote)

Work modeYes

Source

Listed1 day ago

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About the role

Description supplied by the original job listing.

We are looking for a motivated and responsible Customer Support Engineer Intern to join our team. This is a great opportunity for someone who is passionate about technology and enjoys helping customers solve problems.
Responsibilities
Provide customer support for our POS software via phone, chat, and remote access
Assist customers with troubleshooting technical issues
Guide users on system usage and best practices
Maintain clear communication with clients in a professional manner
Record and track customer issues and resolutions
Requirements
Basic knowledge of computers and software systems
Good communication skills (Sinhala/Tamil + basic English)
Ability to learn quickly and solve problems independently
Friendly attitude and willingness to help customers
Prior experience in customer support or IT is an advantage (not required)
Working Hours
Monday to Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 1:00 PM
Internship Details
Duration: Internship
Allowance: Rs. 15,000 per month
Work from home opportunity
Why Join Us?
Gain real-world experience in a growing tech company
Learn customer handling and technical troubleshooting
Opportunity for future full-time employment based on performance

Work arrangement
Yes

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