Software Engineer

Introduction
IBM Red Hat's IT Developer Enablement Applications team is looking for a Senior Site Reliability Engineer to help us create, modify, and modernize applications for our internal customers. You'll be given unlimited opportunities to make an impact in a global company built on open-source values and principles.
Your Role And Responsibilities
Execute full software development life (SDLC) cycle within an agile environment
Design, implement, and maintain scalable, reliable, and highly available infrastructure systems to support business applications and services.
Automate repetitive tasks and processes using scripting and configuration management tools (e.g., Python, Bash, Terraform, Ansible).
Manage cloud-based infrastructure (OpenShift) and optimize resources for reliability, performance, and security.
Monitor system performance, troubleshoot issues, and ensure uptime and reliability through proactive alerting, metrics, and incident response.
Collaborate with developers to improve application resilience, deploy code efficiently, and integrate CI/CD pipelines.
Conduct root cause analysis (RCA) for incidents, document findings, and implement preventive measures to minimize downtime.
Continuously improve system architecture, deployment processes, and tooling to enhance operational efficiency and scalability.
Ensure security best practices are applied across infrastructure, including access controls, network configurations, and compliance requirements.
Effectively communicate to stakeholders and project team members to ensure proper visibility into development efforts
Ability to respond to the customer's tickets and inquiries
Preferred Education
Bachelor's Degree
Required Technical And Professional Expertise
5+ years of experience with Linux Systems Engineering (RHEL, CentOS, etc)
5+ years of experience delivering enterprise software applications
2+ years of experience with Git (experience with GitLab a plus)
Strong knowledge of Linux and networking internals
Strong programming proficiency in Python and experience with the full SDLC
Experience with containers and container orchestration tools (Docker, Podman, Kubernetes, OpenShift, etc)
Good knowledge of CI/CD pipelines and tooling (GitLab CI, GitHub Actions, etc)
Experience with configuration management tools (Ansible etc)
Familiarity with monitoring and logging suites (e.g., Sumo Logic, Prometheus, or ELK).
Familiarity with SRE fundamentals and principles
Familiarity with bare metal environments and APIs such as RedFish
Data driven and observability first mindset (logs, metrics, traces)
Preferred Technical And Professional Experience
n/a

Work arrangement
Yes