Compliance Officer

Please note, role can be remote or hybrid, subject to location.
We are looking for a highly self motivated individual to join our team of Compliance Officers. You will be responsible for interacting with Hospitals within your remit, providing guidance, training and support. Your key role will be to monitor hospital compliance against our customers targets whilst seeking ways to improve these by providing best practice recommendations and creating escalation paths to facilitate improvement. Full training provided however a key attribute is that applicants must be confident in their ability to communicate clearly to a wide range of audiences and seniority levels.
This role is focussed on the Health industry and is not related to the legal, financial, GDPR or governance sectors.
Responsibilities:
To take full ownership of all Hospital units allocated, with regards to the functions associated to the Registry contracts which NEC provide, including;
KPI Monitoring
Analysis of all unit performance statistics using centralised data tools
Targeting of poor performing units and management of these units through an improvement and escalation plan
Detailed, accurate and timely progress reporting both internally and to client
Training
Supporting units through the data entry training process
Gain a deep understanding of the Registry data and applications and use this knowledge to teach our user community
Presentations to stakeholders, upon request, regarding NEC Registry applications, the data itself, how it is calculated, interpreted and presented.
Data Quality
Act as liaison and 2-way support between hospitals within your remit and the NEC Data Quality team
Queries
Manage and resolve all queries logged for the hospitals under your remit using the NEC incident management system
Identify frequently asked questions and document these in the shared repository
Events
Attendance at Regional and National events representing NEC and our customer’s services
Feedback system user acceptance testing
Participate in user acceptance testing of registry output services (systems, reports etc)
Maintain contacts database
Maintain/update contacts database with staff changes at your hospitals
To maintain up to date knowledge of procedures and policies relevant to this post.
Essential:
Proficient in Microsoft office – especially word/excel/powerpoint
Ability to self-motivate
Ability to work as part of team and on your own
Excellent communication skills
Good problem solving/issue investigation skills
Ability to work under pressure
Ability to manage and prioritise workload effectively
To be able to work flexibly when required.
Attention to detail
Ability to deliver presentations to a wide range of audiences
Full UK Driving Licence and Car
Desirable:
Knowledge of GDPR/Data protection rules
Experience within the Healthcare industry
Experience of a Compliance related role excluding finance/insurance
Ability to analyse statistics and make informed decisions based on the data available

Employment type
Full-time

Work arrangement
Yes