Solutions Engineer (d/f/m) — remote in Munich or Berlin

Solutions Engineer (d/f/m) — remote from Munich or Berlin
About the role
Luminovo builds the software that powers the electronics supply chain — and we're building out the DACH side of our Global Solutions team. As a Solutions Engineer, you are the technical face of Luminovo at the two moments that decide whether a customer succeeds with us.
The Solutions team is one global team across Europe and the US, deliberately not split by region so knowledge doesn't get siloed. It's a unified team, which means real ownership: you won't inherit a finished playbook, you'll help write it.
Ideally you are based in Munich or Berlin, however, this role can be remote from Germany,
What you'll do
Join AE- and CSM-led sales calls as the technical expert — run tailored demos, technical deep dives, and ROI cases for OEM and EMS prospects, then hand back for the commercial close
Own customer onboarding end to end: tenant configuration, ERP and data integrations, end-user training, and driving each account to first value
Bring structure into chaos. When an implementation drifts or a customer gets lost, you're the person who rebuilds the plan and gets them back on track
Become the go-to expert for at least one Luminovo module, define its onboarding blueprint, and teach the rest of the Solutions team how to run it
Build deep expertise in the Luminovo platform and the electronics manufacturing landscape — deep enough that industry experts trust you in the room
Spot implementation risk early, escalate to the right people proactively, and keep projects on schedule
Turn what you learn into revenue-anchored feature requests and input for the Product team helping them to further improve our software.
Who you are
You speak German fluently and work comfortably in English. You'll be in front of technical buyers every week
You have a technical foundation and a track record of getting deep into an unfamiliar product fast. A degree in engineering, computer science, physics, or a related field helps — so does hard evidence that you taught yourself something difficult
You're process-driven. You're at your best when a project has gone sideways and someone needs to draw the map
You're comfortable in front of customers: you can hold your own in a technical conversation with a specialist, then explain the same thing simply to a procurement lead
You use AI as more than a better search engine. Ideally you've built your own automations, workflows, or tools — we care about what you've actually shipped, not what you've read them
Bonus: French language fluency
Work setup
Hybrid in Munich or Berlin. Munich is our global HQ; we also have a Berlin hub. No strict office policy, but a clear expectation of regular collaboration days with your Solutions teammates and colleagues across multiple departments. Remote from Germany is also an option.
Travel
We meet regularly for team retreats and selected industry events, so expect occasional travel. We cover the costs.
Why Luminovo
Join a well-funded SaaS scale-up with 300+ active customers, in the role that decides whether they succeed with us
One global Solutions team across Europe and the US
AI at the core of the product and of how we work, not a slide in a deck
Real ownership on a young team: define the blueprints the rest of the team runs on
Curious rather than certain? Apply anyway — we don't publish minimum qualifications, and we mean it.

Work arrangement
Yes