Installation & Commissioning Engineer

Job Title – Service
Engineer
Qualification –
Diploma,BE/B.Tech Mechanical
Roles and
responsibility
Installation,
Commissioning, and Technical Support
Carry out on-site installation and commissioning of
heating products and related service systems, ensuring timely and quality
execution.
Demonstrate and
validate fuel-saving performance of the systems to customers during
commissioning.
Provide hands-on
troubleshooting support for equipment issues, including technical faults,
operational anomalies, and component failures.
Customer Relationship
and Support
Serve as the single
point of contact for assigned customers, ensuring prompt and professional
communication.
Address complaints
effectively by diagnosing problems and implementing long-term corrective actions.
Maintain strong,
ongoing relationships with customers by visiting during warranty and proactive
service stages.
Preventive Maintenance
and Reporting
Develop and recommend
preventive maintenance schedules and action plans to customers based on product
usage and service history.
Submit timely and
detailed service reports covering site observations, rectification measures,
and performance evaluations.
Product Validation and
Field Feedback
Conduct validation and
efficiency trials of equipment to benchmark its performance in real-world
conditions.
Collect and analyze
field data to support continuous product improvement and feedback to the
product engineering team.
Audit, Licensing, and
Installation Review
Execute licensing
programs and perform Installation and Commissioning (I&C) audits of
Thermocare Associates (TCA) to ensure proper procedures and safety compliance.
Drive efforts to
reduce Free of Cost (FOC) service instances through accurate and reliable
installation practices.
Conduct walkthroughs
of customer installations to verify adherence to engineering and safety
standards.
Execution of Branded
Services
Handle service
enquiries and execute branded services such as:
RLA (Remaining Life
Assessment)
Health Checkups
HAZOP (Hazard and
Operability Study)
IIOT (Industrial
Internet of Things) integrations
I Serve (Thermax’s
proactive service solution)
Promote these
solutions as value-added offerings to enhance customer satisfaction and
equipment reliability.
Critical
Competencies /Must Have
Knowledge of Boiler and Thermic Fluid Heater Systems,
Understanding of Installation and Commissioning Processes, Knowledge of Oil and
Gas Burners, Understanding of Field Instruments and Programmable Logic
Controllers (PLC), Proficiency in Performing Efficiency Trials and
Troubleshooting, Knowledge of Branded Service Programs like RLA and IIOT,
Understanding of Preventive Maintenance Planning, Knowledge of I&C Audit
Procedures.
the requirement
for this role is strong hands-on experience in commissioning of industrial boilers
integrated with oil and gas burners. The candidate must possess in-depth
practical exposure to burner tuning, combustion optimization, and on-site
troubleshooting during commissioning and stabilization phases.

Employment type
Employee

Work arrangement
No