MetaSolv Functional Consultant

Key Responsibilities
Support business users on MetaSolv functional issues.
Analyze and resolve incidents and service requests.
Perform impact analysis and functional troubleshooting.
Support order lifecycle and provisioning processes.
Participate in requirement clarification and solution validation.
Coordinate with development teams for defect fixes.
Prepare functional specifications and knowledge documents.
Participate in testing and production deployments.
Support periodic audits and compliance activities.
Required Skills
6-8 years of experience in Oracle MetaSolv Solution.
Strong understanding of telecom OSS/BSS processes.
Experience in:
Service Order Management
Provisioning
Inventory Management
Customer Service Fulfillment
Excellent communication and stakeholder management skills.
Experience supporting production applications.
Preferred Skills
Telecom domain knowledge.
Exposure to Oracle OSM, ASAP, UIM, or Siebel.
SQL querying skills.
Advantage Zensar
We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA.
Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth.
At Zensar, you Grow, Own, Achieve, Learn.

Work arrangement
Yes