Associate Collections Representative with Spanish

C.H. Robinson is seeking a highly motivated and detail-oriented individual to join our dynamic team as an Associate Collections Representative at our Wrocław office.
As a global leader in logistics and supply chain solutions, we are dedicated to delivering innovative and efficient services to our clients.
Want to grow your career in finance? This opportunity is for you!
As an Associate Collections Representative, you'll work with customers and offices to resolve complex collection issues. You'll build relationships and use critical thinking skills to tackle challenges.
Fluent in English and Spanish? Looking for a collections role or a career change? This opportunity is for you!
After onboarding, enjoy hybrid work options.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consist of, but are not limited to, the following:
Contact with customers via email and phone to monitor payments and accounts receivables
Arrange and oversee the completion of all accounts and assigned responsibilities
Develop professional relationships with internal and external customers, maintaining open lines of communication and providing timely, professional service via email and phone
Analyze data to identify and solve complex problems
Escalate more complex issues to senior-level team members and/or leadership
Collaborate with stakeholders to improve efficiencies and achieve targeted results
Contribute ideas for process improvement
Continue developing skills, building collections knowledge, and enhancing business acumen
Fulfill other duties or responsibilities as assigned based on team and/or country-specific requirements
QUALIFICATIONS
Bachelor’s degree in Finance or a related field
1 year of experience in collections, cash applications, credit, accounts receivable, or related finance roles would be beneficial
Fluency in English at a C1 level and fluent Spanish (B2)
SKILLS
Proficiency in Microsoft Office Suite
Effective and flexible communication skills
Strong customer service and interpersonal skills
Critical thinking abilities with the capacity to exercise independent judgment and make sound decisions
Ability to thrive in a fast-paced, professional environment
Proactive and persistent approach to work
Appreciation for a diverse and inclusive work environment
WHAT WE OFFER
Comprehensive onboarding program
Friendly work atmosphere within an ambitious and cohesive team
Real opportunities for professional development in either an expert or leadership path
Access to a training platform for continuous learning
Hybrid work options after the onboarding period
Opportunity to work with modern financial and accounting tools and systems
Benefits package including MyBenefit cafeteria system, private medical care, and additional life insurance
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
zł52,600.00 - zł105,400.00
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!