Specialist, Contingent Workforce (Talent Pool)

This posting is for future hiring needs. By applying, you’ll join our Specialist, Contingent Workforce talent community, and our Talent Acquisition team will reach out when a suitable opportunity becomes available. We are following a hybrid working arrangement, collaborate with your colleagues in the office 3 days a week while having the flexibility to work from home 2 days a week.
Role Overview
As a Specialist in Contingent Workforce programme, you play a critical role in the successful delivery of our Managed Services Provider (MSP) programs. You will act as a key point of contact for clients, suppliers, and internal stakeholders, supporting day-to-day program operations and ensuring service excellence.
Key Responsibilities
Responsible for managing relationship with local hiring managers and managing their temporary recruitment requests
Record and maintains information regarding recruitment agency performance and hiring manager requirements
Responsibilities will include carrying out vacancy qualification meetings with hiring managers, briefing 3rd party suppliers, screening incoming CV’s, scheduling interviews with hiring managers, on boarding and contractor management activities
Manage local relations with client and agencies
Check, upload and track invoices and approvals for payment
Assure customer satisfaction and resolves all local issues with customer and agencies
Monitor successful achievement of local service level agreements
Provide statistical analysis support and other duties as client’s needs dictate
Provide periodic programme status reports to the Programme Manager as required
Experience working within an MSP environment (strongly preferred)
Vendor Management Service/Managed Service provider experience desirable
Staffing industry experience desired but not required
Human Resources experience desired but not required
Ability to work with confidential issues
Ability to communicate effectively in writing, verbal, interpersonal, and in presentations in English
Able to interact and communicate with all levels of management and staff
Demonstrated hands-on experience with Excel and PowerPoint to analyze and present complex data to clients
Detail oriented, critical thinker, problem solver
Good understanding of Financial data and invoicing
Strong communication and customer service skills with ability to lead colleagues and the client
The ideal candidate will be proven in programme expansion / cross selling within clients
What We Offer:
Extensive benefits package (health insurance, cafeteria, travel allowance, home office allowance, charity leave etc)
Bonus program
Opportunities for professional growth and career development
Access to great communities and special events (Well-being events, Employee Resource Groups and much more)

Employment type
Full-time

Work arrangement
Hybrid