Deputy General Manager Operations

Porter: Creating Impactful Journeys
At Porter, we're not just passionate about improving productivity; we're on a vision to Moving a billion dreams one delivery at a time. We empower businesses, both large and small, to optimize their operations and unleash unprecedented growth in their core functions. Join us in pioneering the future of last-mile logistics, one that's poised to disrupt the industry and redefine the way we think about transportation.
Why Porter?
Industry Leadership: As the fastest-growing leader in last-mile logistics, we have a pan India and International presence with operations spanning multiple cities. With a fleet size exceeding 750k driver partners and 15 million customers. Porter is at the forefront of this dynamic and rapidly expanding sector.
Cutting-Edge Technology: Our industry-best technology platform has garnered over $150 million in investments from renowned backers, including Sequoia Capital, Kae Capital, Mahindra Group, LGT Aspada, Tiger Global, and Vitruvian Partners. We leverage technology to drive efficiency, innovation, and unparalleled service.
Ambitious: We're not just solving problems; we're addressing a massive challenge and going after a market with a valuation surpassing $50 billion USD. Our ambition extends beyond last-mile delivery; we aim to disrupt all facets of logistics, including warehousing and LTL transportation.
Thriving Community: Join a community of passionate individuals who are committed to doing the best work of their lives. At Porter, we value the spirit of collaboration, innovation, and embracing challenges head-on.
Be a Part of Something Extraordinary:
If you're ready to make an impact, be at the forefront of innovation, and embrace the challenges and opportunities of a fast-paced work environment, Porter is the place for you. We're not just building a brand; we're creating a household name in transportation. Join us and be part of the revolution – where every day is an opportunity to redefine what's possible.
If you are ready to make a significant impact and shape the future of Porter, apply now and be part of our exciting journey!
Key Responsibilities:
Responsible for P&L of all the states/cities in the region
Plan for growth and market penetration in the region - pricing and promotion etc
Responsible for Customer and Driver Acquisition and lifecycle management
Responsible for Strategizing and handling day-to-day operations in the region
Implement new processes and refine existing processes in operations that fit within the organisational goals
Responsible for integration of ground operations with technology, central lifecycle and core operations
Gather product and market intelligence for the improvement of the product
Devise Implementation strategy for new products/processes/features launched
Planning, hiring, training and effective utilisation of resources in different functions
To ensure long-term and profitable relationships with business partners and supply retention
Contributing to long-term goals around business and people development, including succession planning & retention
Skills:
P&L management
Data-driven decision making
Strong comfort with data and ability to stitch stories and recommendations through data insights.
Ability to manage a team spanning cities and willingness to travel extensively
Proven track record of employee performance management and development
Strong attention to detail and user-centric approach
Ability to influence and drive results in a cross-functional team
Ability to meet deadlines, prioritize work, handle changing priorities, and use of good judgment.
Ability to develop, test, and execute marketing campaigns
Prior experience working in strategy/business excellence/program management roles preferably in consumer/partner - facing industry will be an advantage
Knowledge of any/some of the languages (Tamil, Kannada, Malayalam, Telugu) is must
Educational background - MBA from Tier1/Tier 2 college
Work Experience - Prior work experience of 3-7 years
State/Cities to manage - Andhra Pradesh, Tamilnadu, Kerala
Can be based out of (Kochi/Coimbatore)

Work arrangement
No