Admin & Operations Officer

The Digibazzar is a growing branding & marketing agency helping businesses improve their sales, visibility, leads, credibility, and local presence.
We are looking for a responsible, organized, and proactive Admin & Operations Officer who can take ownership of our day-to-day internal operations and ensure that work, team members, clients, payments, and deadlines are properly tracked.
Key Responsibilities
1. Team & Attendance Management
Maintain daily attendance and leave records.
Collect and track daily work updates from the team.
Follow up with team members on pending tasks.
Monitor overall team workflow.
Identify delays and escalate them to management.
2. Client Work & Project Coordination
Maintain a client-wise task and deliverables tracker.
Track completed, pending, and delayed work.
Coordinate with Social Media, SEO, Graphic Design, Video, Content and other teams.
Ensure client deliverables are completed on time.
Prepare regular work-status reports.
3. Client Renewal & Payment Coordination
Maintain records of all active clients.
Track upcoming service/package renewals.
Send timely reminders to the concerned team.
Track pending client payments and coordinate follow-ups.
Ensure no important renewal or payment follow-up is missed.
4. Freelancer & Vendor Coordination
Maintain freelancer/vendor records.
Track assigned work and deadlines.
Follow up on pending work.
Coordinate freelancer payments after work verification.
Maintain proper payment records.
5. Billing & Documentation
Prepare and maintain bills/invoices.
Maintain expense and payment records.
Organize client, freelancer and vendor documents.
Coordinate with management/accounts for payment-related activities.
6. Office Administration
Handle day-to-day office administration.
Maintain office-related records.
Coordinate meetings and internal schedules.
Ensure important administrative tasks are completed on time.
7. Management Reporting
Prepare daily and weekly operational reports.
Report pending tasks, delayed work, upcoming renewals and payment issues.
Escalate important problems before they become major issues.
Provide management with a clear overview of the company's daily operations.
📊 Key Performance Indicators (KPIs)
The candidate will be evaluated on:
Accurate attendance and leave records
Timely daily work-update collection
Proper client deliverable tracking
Minimum missed deadlines
Timely renewal follow-ups
Timely payment and freelancer coordination
Accurate billing and documentation
Regular management reporting
Ability to identify issues proactively
Overall operational efficiency and ownership
👤 Who We Are Looking For
We are looking for someone who is:
Highly organized and detail-oriented
Excellent at follow-ups
Good with Excel/Google Sheets
Strong in communication and coordination
Comfortable managing multiple tasks simultaneously
Responsible and punctual
Proactive and solution-oriented
Able to work independently
Comfortable handling confidential business information
Someone who takes ownership instead of waiting for instructions
💻 Required Skills
MS Excel / Google Sheets
Google Workspace
Basic billing & documentation
Task/project coordination
Team coordination
Client coordination
Basic understanding of accounts
Strong follow-up skills
Good verbal and written communication
⭐ Experience
1–3 years of experience preferred in:
Administration
Operations
Office Management
Project Coordination
Agency Operations
Back Office Operations
HR/Admin Coordination
Freshers with exceptional organisational and ownership skills may also apply.
💰 Salary
₹12000 – ₹20000 per month
Final salary will depend on experience, communication skills, operational knowledge, and ability to take ownership.
📩 How to Apply
Interested candidates can share:
Updated Resume + Current Salary + Expected Salary + Notice Period
with the subject:
“Application – Admin & Operations Officer | The Digibazzar”
Location: Varanasi | Full-Time | On-Site

Work arrangement
No