Product Manager

Company Description RaftLabs is an AI-first, outcome-driven development partner that helps clients decide what to build and delivers solutions rapidly. The company collaborates with startups, scaling SaaS businesses, and digital agencies that need a technical partner focused on solving problems rather than processing tickets. With over 60 senior developers working in dedicated, AI-augmented teams across the US, UK, Europe, and GCC, RaftLabs builds MVPs, custom web and mobile apps, SaaS platforms, AI and Voice AI solutions, and real-time communication tools. Clients include well-known brands such as Aldi, Energia, Instantor, and SuperValu, as well as fast-growing startups in hospitality, retail loyalty, and AI. Recognized with multiple awards, including Clutch Champion and TechBehemoths honors, RaftLabs emphasizes transparency, rapid delivery, and strong client partnerships.
Role Description This is a full-time, remote Product Manager role. The Product Manager will lead product discovery and definition, translating client problems into clear product visions, roadmaps, and feature sets aligned with business outcomes. This role is 80% product thinking, 20% delivery discipline. If your default mode is tracking tasks rather than shaping outcomes, this isn't the role for you.
What you own
Discovery — run structured sessions with non-technical clients, challenge assumptions, and define what's worth building and what isn't
Specification — produce BRDs, user stories, and acceptance criteria that engineering can act on without a follow-up call. Your spec is your reputation.
Scope — set it, defend it, and catch creep before it becomes a conversation about budget
Prioritization — make hard calls when time, money, or tech forces a trade-off. You have a point of view and you can back it.
Translation — bridge client intent and engineering reality without losing either side
Delivery ownership — timelines, risks, and blockers are yours to surface early, not explain later.
Requirements:
3–5 years in a product or BA role inside a software services or consulting company — not in-house product, not pure coordination
Has produced real discovery outputs: BRDs, user stories, feature specs — not Jira hygiene
Client-facing by default — comfortable running discovery calls, pushing back on scope, and writing directly to clients without a filter
Written English that's client-grade — every doc, update, and message you send represents RaftLabs
Async-first discipline — you move work forward without meetings, and you don't need to be chased
Actively and efficiently uses Claude, ChatGPT, or equivalent AI tools as part of daily workflow — for drafting specs, structuring discovery notes, stress-testing requirements, or accelerating research. Not theoretical. Show us how.

Delivery layer (secondary but real)
Sprint planning, timeline management, stakeholder updates
Cross-functional coordination — dev, design, QA
Change request handling with scope and budget awareness
Pre-sales scoping and effort estimation support
Hard filters — don't apply if
Your PM experience is entirely internal — no external client delivery
You're waiting for requirements to be handed to you before you start thinking
You've never written a spec or BRD from scratch
AI tools are something you "plan to use more" rather than something already in your stack
You need daily check-ins to stay on track

Work arrangement
Yes