Field Service Engineer

Field Service Engineer
📍 Adlington, Macclesfield, Cheshire, UK
Your Role
We are looking for a skilled and customer-focused Field Service Engineer to join our growing Service team.
As the technical face of JBTMarel, you will play a critical role in supporting customers through the installation, commissioning, maintenance, and repair of our industry-leading tray sealing machinery. Using your electrical and engineering expertise, you will ensure equipment operates at peak performance while delivering exceptional customer service and technical support.
What You'll Be Doing
Installation & Commissioning
Install and commission Proseal machinery at customer sites across your region
Ensure equipment is operating safely and efficiently prior to handover
Support machine upgrades and modifications where required
Service & Maintenance
Carry out planned preventative maintenance to maximise machine reliability and uptime
Diagnose, troubleshoot, and repair electrical and mechanical faults quickly and effectively
Provide both on-site and remote technical support to customers
Customer Support & Training
Deliver operator and maintenance training to customer teams
Build strong relationships with customers through professional and responsive service
Ensure customer issues are resolved quickly and effectively
Business Support
Identify opportunities for spare parts sales, service agreements, and equipment upgrades
Complete service documentation and reports accurately
Ensure all work is carried out in line with company procedures and Health & Safety standards
What You'll Bring
Essential
Recognised apprenticeship or qualification in Electrical or Mechatronic Engineering (NVQ Level 3, HNC/HND, or equivalent)
Experience working with automated machinery, ideally within a manufacturing or food production environment
Strong electrical fault-finding and diagnostic skills
Mechanical fault-finding experience and understanding of machinery systems
Excellent communication and customer service skills
Good IT skills, including Microsoft Office applications
Full UK Driving Licence
Valid passport and willingness to travel when required
Strong understanding of Health & Safety requirements
Desirable
Experience within the food processing or packaging industry
Previous field service, commissioning, or maintenance engineering experience
Experience delivering customer training and technical support
Why Join Us?
At JBT Marel, you'll find more than just a job, you'll find an opportunity to build a rewarding career with a global leader in food technology.
You'll benefit from:
✅ A supportive and collaborative working environment
✅ Opportunities for career development and technical growth
✅ Recognition for your achievements and contribution
✅ Exposure to innovative technology and world-class equipment
✅ The opportunity to make a real impact for customers across the UK and beyond
About JBT Marel – Shape the Future of Food
At JBT Marel, we’re not just supporting the food industry — we’re helping to transform it. As a global leader in food technology, we design and deliver innovative solutions that enable food producers worldwide to operate more efficiently, maintain the highest quality standards, and move towards a more sustainable future.
Our Adlington site is a key part of that global impact. Here, you’ll be part of a collaborative, forward-thinking team where ideas are valued, ownership is encouraged, and contributions truly matter. We combine technical excellence with a practical, hands-on approach, creating an environment where people can thrive and make a real difference.
Everything we do is guided by our core values:
Create with Collaboration. Serve with Integrity. Grow with Excellence. Advance with Innovation.
Ready to Take the Next Step?
If you're a motivated and technically skilled engineer who enjoys solving problems, supporting customers, and working with industry-leading technology, we'd love to hear from you.
Apply now and help deliver the innovative solutions that are shaping the future of food at JBT Marel.