Service Technician I

At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.
About the Position
Service Technician I is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment, automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.
Functions
Performs corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards
Responsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed.
Execute preventive maintenance (PM) procedures in accordance with Original Equipment Manufacturer (OEM) specifications and guidelines and maintain accurate preventive maintenance records
Create and process work orders accurately and efficiently in the maintenance management system.
Use manuals, repair manuals, parts manuals, parts diagrams to troubleshoot engines, engine fuel systems, transmissions, automated systems, and conveyors, or other components on material handling equipment.
Manage equipment condition and support repair readiness by reporting damage and maintaining accurate service and inventory records.
Communicate with Parts team on parts and supplies needed to maintain equipment.
Maintain parts inventory and repair records for all equipment by completing accurate paperwork.
Conducts tests of safety equipment to ensure OSHA and operational standards.
Comprehend and actively work toward achieving site-specific Key Performance Indicator (KPI) targets and metrics.
Must interact with customers and coworkers in a professional manner.
Adhere to 5S workplace organization principles (Sort, Set in Order, Shine, Standardize, Sustain) to maintain general cleanliness and ensure an organized, efficient and safe service area at all times.
Support the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better
Qualifications
High school diploma, G.E.D. or tech school graduate required.
0 – 2 years of mechanic experience; preferably prior experience with repair and maintenance of material handling, automated systems, and conveyors, or similar equipment.
Ability to troubleshoot mechanical and electrical problems on multiple types of equipment and systems.
Able to read and understand electrical and hydraulic system schematics.
Self-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.
Must be able to frequently lift/carry/push/pull up to 50 lbs.
Supply own mechanic technician hand tools.
Must be able to safely operate lift trucks.
Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
Decision Quality - Making good and timely decisions that keep the organization moving forward.
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Travel Requirements
This position is expected to travel approximately ​25% or less​.
​​A passport is not required, but recommended.​
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