Senior Specialist, Client Processing

We’re seeking a future team member for the role of Senior Specialist, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK.
Oversee investigation of regulatory breaches and operational incidents related to Transfer Agency operations, ensuring timely resolution and implementation of corrective actions
Producing and analyzing management information: Develop and maintain management information reports to track key performance indicators (KPIs), identify trends, and provide insights to senior management on Transfer Agency operations
Review the design and operating effectiveness of business controls, driving continuous improvement and ensuring compliance with regulatory requirements and internal policies
Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable
To be successful in this role, we’re seeking the following:
Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor's degree may be beneficial, but not necessarily required.
Experience in a financial services operational area and/or governance preferred.
Willingness to develop personal skills in AI/Digital Tools preferred.
BNY, our culture speaks for itself. Here’s a few of our awards:
At BNY, our culture speaks for itself, check out the latest BNY news at:
BNY Newsroom
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Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.