Patient Advocate - Radiology

Radiology Patient Care Assistant - Henry Ford Health
Shift: Days
Job Title
Radiology Patient Care Assistant
About the Department
Join the Radiology Department at Henry Ford Health, a leader in delivering coordinated care across Michigan. As part of Henry Ford Medical Group, you¿ll work in a collaborative environment with access to leading clinical resources. Our team is dedicated to building lasting relationships with patients and communities, ensuring exceptional care in every interaction. Be part of a department that values teamwork, innovation, and patient-centered care.
Role Overview
As a Radiology Patient Care Assistant, you¿ll play a vital role in expediting patient care within the radiology department. You¿ll assist with processing patient imaging records and serve as a key point of contact for patients, families, and radiology staff. Your ability to establish rapport and ensure smooth communication will directly contribute to a positive patient experience.
Why Henry Ford Health
At Henry Ford Health, we are relentless advocates for exceptional care for our patients, communities, and each other. We come to do meaningful work and grow our careers, and we stay for the connection, support, and shared pride in making the impossible, possible.
What You Will Do
Assist with processing patient imaging records to ensure accuracy and efficiency.
Greet patients in person and through various communication media to establish rapport.
Coordinate with radiology staff to expedite patient care and streamline workflows.
Maintain organized filing systems and manage telephone communications effectively.
What We Offer
Join a team where you can grow your career, collaborate with dedicated professionals, and contribute to mission-driven work. We provide opportunities for continuous learning and development in a supportive environment that values your contributions.
Join Our Team
Ready to make a difference? Apply now and be part of our mission to deliver exceptional care.
What You Will Need
Required Qualifications
High school graduate or G.E.D. equivalent.
Knowledge of telephone usage and principles of filing.
Preferred Qualifications
Previous experience in patient care.
Knowledge of basic medical terminology, Radiology Information Systems, and Henry Ford Health Information system functions.

Employment type
Full-time

Work arrangement
No