Senior Solution Engineer - Nonprofits

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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
About Salesforce for Nonprofits
We're building an enterprise dedicated to delivering Salesforce's CRM and platform solutions to the nonprofit market. We're seeking candidates with intellectual curiosity and the ability to explain complex technology simply — helping mission-driven organizations achieve more through technology.
Required Experience
B.S. in Computer Science, Software Engineering, MIS, or related field
3+ years of professional work experience, preferably in the nonprofit sector or software industry
Experience working in a fast-paced, agile company environment
Previous sales experience preferred
Previous Salesforce Administrator experience preferred
A Typical Day in the Life of a Salesforce SE
Discover and analyze customer goals, mapping them to the Salesforce solution portfolio
Earn the "technical win" through compelling demos and presentations
Respond to RFPs/RFIs/RFQs
Research and develop technical Points of View aligned with industry knowledge
Design innovative solutions on the Salesforce platform
Present customized, story-driven demos tied to business value using AI tooling
Build and maintain relationships with the sales team and account contacts
Feed customer requirements back to product and engineering teams
Participate in ongoing training and certifications
Travel domestically up to 20%
Vital Skills
Affinity for nonprofit and mission-driven organizations
Ability to lead discussions with organizational leaders and individual contributors alike
Comfort articulating technical value through discovery and demos
Strong team-based problem solving, leadership, presentation, and collaboration skills
Strong verbal, written, and interpersonal communication
Effective time management and prioritization in a dynamic sales environment
Technical expertise in CRM, AI, Analytics, BI, Digital Marketing, or Community Engagement
AI awareness and usage for improving business processes
Desired Skills
Background in nonprofit management/operations and/or Salesforce technology
Ability to create and deliver customer-facing software demos
Salesforce Administrator (201) and Nonprofit Cloud Consultant certifications
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pur