Restaurant Supervisor - Beach House

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Welcome to South Seas, a premier resort destination in the Pyramid Global Hospitality portfolio, located on the beautiful shores of Captiva Island, Florida. Featuring 279 guest rooms and over 7,000 sq ft of meeting and event space, South Seas spans 330 acres of coastal beauty, offering a truly unique setting for hospitality professionals.
At South Seas, team members have the opportunity to be part of a resort experience unlike any other, surrounded by pristine beaches, a thriving wildlife preserve, and a setting that showcases the best of Southwest Florida. From supporting memorable events to delivering exceptional guest experiences across the resort's diverse offerings, every role plays an important part in bringing the South Seas experience to life.
Joining our team means becoming part of a people-first culture that values teamwork, growth, and a passion for hospitality. Whether you're building your career in guest services, food and beverage, recreation, housekeeping, sales, or another department, you'll find opportunities to learn, grow, and make a meaningful impact. If you're looking for a rewarding career in a unique island setting, we invite you to explore the opportunities available at South Seas and apply today.
What you will have an opportunity to do:
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiences through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
We offer a very competitive salary and generous benefits including:
Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with company match
Commuter and Company-paid Toll Programs
Complimentary Shift Meal
POSITION OVERVIEW
This FOH Restaurant Supervisor will assist in leading the F&B operations for the Beach House. This position may ultimately assist with other outlets, as needed.
This opportunity requires efficient operation restaurant operation experience and the ability to ensure that guests' expectations for quality of the product as well as execution of service standards are met.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES (but not limited to)
· Assists with the activities of the F&B Department to maintain and improve productivity, food quality, service, creativity and merchandising to increase volume, sales, and profit.
· Enforces policies with management and schedules for the operation of all restaurants and bars to achieve a productive and profitable result.
· Achieve predetermined profit and productivity objectives and desired standards in food, service, sanitation, creativity, and merchandising and promotion ideas.
· Coordinate testing and experimental projects to upgrade products and procedures.
· Reviews and evaluates daily the guest satisfaction and experience.
· Review prices, sources of supply, food and beverage sales trends and inventories. Monitors and controls food, beverage labor and other related costs. Establish purchasing and receiving procedures in conjunction with the Purchasing Department.
· Responsible for upholding of food & beverage concepts.
POSITION DETAILS:
Shift: Varies, Flexible
Status: Full-Time, Non-Exempt
Schedule Requirement: 5 days per week with open availability, including weekends and holidays
What are we looking for?
Qualifications
Minimum 2 years of restaurant management experience.
Previous restaurant supervisory, lead, or similar leadership experience strongly preferred.
Experience working in a high-volume restaurant, resort, hotel, or hospitality environment preferred.
Strong guest service and communication skills.
Ability to lead and motivate a team in a fast-paced environment.
Strong organizational and problem-solving skills.
COMPLIANCE REQUIREMENTS
Must have a valid driver’s license, motor vehicle background check will be completed
Must possess a High School Diploma or equivalent, some college preferred.
Alcohol Awareness Certification (must comply with State regulations)
Must be 18 years old or older to hold this role, serving/selling alcohol in state of FL
Food Handlers Certification (must comply with State regulations)
WORKING CONDITIONS – PHYSICAL/MENTAL REQUIREMENTS
Must be able to work in a fast paced, deadline driven environment.
Must be able to stand/walk for prolonged periods of time.
Must be able to lift, up to 40 pounds
Must be able work in different types of weather sometimes extreme, including high temperatures and humidity.
Flexible schedule: days and times may vary based on need including weekends and/or holidays.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.