Product Owner (Remote)

Job Summary
The Product Owner plays a critical role in translating business objectives into executable software solutions. Working closely with software development teams and business stakeholders, the Product Owner owns backlog prioritization and day-to-day execution of development projects. The Product Owner manages competing priorities across multiple stakeholders, makes trade-off decisions with incomplete information, and navigates ambiguity to keep projects moving forward. This role emphasizes learning and growth, enabling the Product Owner to develop deep expertise in their product domain, understand how product decisions ripple across the business, and build skills in stakeholder management, technical collaboration, and strategic prioritization.
Responsibilities
Own and maintain the backlog in Azure DevOps (ADO), developing a foundational understanding of all active work items.
Interpret stakeholder and organizational needs, translating them into concise work items for the development team (bugs, PBIs, features, Epics and research spikes).
Understands and can explain the ‘what’ and ‘why’ behind work items to participate in refinement and sizing during team discussions.
Actively takes steps to improve product knowledge by seeking insights into how the business utilizes and integrates its systems.
Develop a strong working relationship with technical-BA and dev team to close any gaps on the technical side.
Collaborate with team members to prioritize and organize the backlog for transparency and timely completion of valuable work items.
Support the development of a product roadmap by contributing to priority-setting and vision discussions.
Testing completed items to ensure quality and compliance with Acceptance Criteria and assist in coordinating smooth releases with stakeholders.
Troubleshooting for bugs and respond to inquiries from stakeholders, escalating when necessary.
Attend daily and weekly development meetings, adhering to the team’s working agreement and contributing constructively.
Physical Requirements
Work is performed while sitting/standing and interfacing with a personal computer.
Requires the ability to communicate effectively using speech, vision, and hearing.
Requires the regular use of hands for simple grasping and fine manipulations.
Requires occasional bending, squatting, crawling, climbing, and reaching.
Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs.
Remote Work Qualifications
Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks.
Access to a home router and modem.
A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible).
A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment.
The desire and ability to work and communicate with other team members via chat, webcam, etc.
Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only.
Experience
3+ years of experience in a Product Owner, Technical Product Owner, Business Analyst, Technical Business Analyst, or similar role supporting software development.
Demonstrated experience managing and prioritizing a software product backlog using Azure DevOps or a comparable tool.
Experience working directly with both technical teams and business stakeholders to translate business needs into actionable software requirements.
Experience successfully managing competing priorities and escalations with stakeholders across different organizational levels.
Strong written and verbal communication skills, with ability to tailor messaging for both technical and non-technical audiences.
Demonstrated experience with data-informed decision-making such as, using metrics, user feedback, or analytics to influence prioritization and roadmap decisions.
Experience working in fast-paced or ambiguous environments where requirements evolve and priorities shift based on business needs.
Product Owner, Scrum, or Agile certification is a plus.
Demonstrated ability to learn and apply new concepts in a team-oriented environment.
A consistent employment history showing long-term commitment to previous employers.
Education
This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else.
Desired Traits & Skills
Strong analytical and problem-solving skills with a willingness to seek guidance when addressing complex issues.
Excellent verbal and written communication skills; able to convey concepts effectively to team members and stakeholders.
Demonstrated ability to manage multiple assignments and deadlines in a fast-paced environment.
Adaptability to learn and grow in a fast-paced environment, with an eagerness to embrace feedback and new challenges.
Attention to detail and thoroughness; catching gaps in requirements, acceptance criteria, or scope.
Company Overview
The foodservice professional’s premier source for restaurant equipment, supplies, and knowledge online. Our purpose is to empower and equip people to run their businesses more profitably and efficiently.
Benefits
Medical
Vision
Dental
PTO
Paid Maternity Leave
Paid Parental Leave
Life Insurance
Disability
Dependent Care FSA
401(k) matching
Employee Assistance Program
Wellness Incentives
Company Discounts
AT&T & Verizon Discount
Bonus Opportunities
Accident Insurance
Critical Illness Insurance
Adoption Assistance
Available at HQ Locations Only
On-Site Fitness Centers
Dog-friendly Offices

Work arrangement
Yes