Field Service Technician

Company Description Uniloy is the global leader in blow molding machines and mold solutions. Delivering more than just machinery, molds and tooling, Uniloy delivers total turnkey solutions to rapidly and cost-effectively transform your ideas into reality. Whether you are looking for unique shelf appeal in a consumer beverage product or a more durable solution for an industrial component, we can help.
Our core blow molding technologies include the proven UR Reciprocating Series for economical production of HDPE containers and parts, UAI Accumulator Head for medium to large parts and containers, and UIB Injection-Blow for flash-free, high-precision finished containers. Our Molds & Tooling Group designs and manufactures innovative blow mold tooling for Uniloy equipment and a wide range of other brands. We also offer technical support, training and in-plant service for all Uniloy equipment.
Role Description The Field Service Technician will respond to requests within the United States and abroad for repairs and breakdowns as well as perform routine maintenance and upgrade customer equipment as necessary. When required, will perform duties in various areas of operation with in the Uniloy, Inc. plant located in Tecumseh, Michigan.
Duties and Responsibilities:
Conduct tests and assessments of new systems and repairs to ensure quality.
Assemble and install Retrofit packages and Aftermarket parts.
Respond quickly to all service requests and efficiently troubleshoot and repair Uniloy equipment.
Communicate effectively with customers.
Install new equipment and wiring to expand infrastructure, as needed.
Perform preventative maintenance on a regular schedule.
Log all services and report progress to management.
Utilize and store all equipment properly.
Maintain annual OSHA Safety certifications, as required.
Effectively write reports associated with field service work, payroll reporting and expense reporting.
Cross-train on various types of Uniloy equipment and new technological advances in the Blow Molding industry.
Commission new machinery by assembling and putting into production new products sold by Uniloy to customers on a global scale.
Other duties as assigned by Supervisor
Minimum Qualifications:
Education and Experience:
High school diploma or equivalent
Maintain Valid State Issued Driver’s License.
2+ years of experience working as a Field Service Technician relating to Blow Molding equipment.
Extensive knowledge of mechanical and hydraulic systems.
Ability to read blueprints, technical drawings and electrical schematics.
Proficient with manual and power tools.
Familiar with code requirements and company safety regulations.
Must maintain a United States Government issued passport and maintain eligibility to secure a travel visa to foreign countries.
Maintain valid state issued driver’s license.
Previous driving experience required with at least 2 years of a good driving record
ACVFD’s Eaton, Siemens, Rockwell, Yaskawa
Knowledge, Skills and Abilities:
Ability to work accurately in a fast paced environment
Demonstration of a strong work ethic and is a self-starter
Ability to determine causes of operating errors
Identify complex problems and review related information to develop and evaluate options and implement solutions
Knowledge of principles and processes for providing customer and personal services.
Ability to adhere to structured work guidelines and schedules
Ability to read and follow visual cues
Knowledge of the practical application of engineering science and technology. Including applying principles, techniques, procedures and equipment to the design and production of various goods and services
Ability to communicate information and ideas verbally and in writing so others will understand.
Ability to follow written and/or oral instructions
Ability to work individually and as a team
Ability to give operating instructions
Ability to control operations of equipment
Use of logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications
Knowledge of machines and tools, including their designs, uses, report and maintenance.
Work Environment:
Manufacturing or warehouse environment. Employee may be occasionally exposed to moving equipment, mechanical parts in motion, risk of shock and other hazards associated with a manufacturing environment such as overhead cranes, welding, machining, painting etc.
Employee is regularly required to stand, walk, sit, use hands, reach, talk, hear, climb or balance, stoop, kneel, reach, stretch, crouch. Vision requires close focus, distance vision, peripheral vision, color vision, depth perception and focus adjustment.
May involve some repetitive motions
May be required to stand for long periods of time
Must be able to lift up to 75 pounds
May also engage in frequent bending, stooping, squatting, pushing and pulling of parts and part containers
Due to the open environment of customer’s facilities, must be able to work in various weather and temperature conditions to include extreme heat, humidity and cold.
Position Type/Expected Hours of Work:
This is a full-time position. Must work overtime and weekends, as needed. Travel up to 90% both domestically and internationally.

Work arrangement
Yes