Process Manager - Retail Operations RCC Recon

Job Requirements
About the Role
We are looking for a Process Manager – Retail Operations RCC Recon to join our Recon, Compliance & Controls team. This role is responsible for overseeing daily reconciliation activities, monitoring compliance, and implementing control processes across retail banking transactions. The candidate will lead a team of processing specialists, ensuring optimal performance and accuracy, while coordinating with the compliance department to identify risks and enforce effective controls.
Key Responsibilities
Primary Responsibilities
Supervise, mentor, and develop a team of processing specialists to ensure high performance and operational efficiency.
Oversee reconciliation processes across retail banking transactions, ensuring accuracy and timeliness.
Coordinate with the compliance department to identify potential risks and implement appropriate control measures.
Secondary Responsibilities
Evaluate and enhance existing reconciliation and control processes to improve efficiency and accuracy.
Support continuous improvement initiatives within the unit.
What We Are Looking For
Education
Graduation: Graduate in any discipline from a recognized institution.
Experience
Minimum 3 years of relevant experience in reconciliation, compliance, or banking operations.
Skills and Attributes
Strong understanding of reconciliation processes and compliance frameworks.
Proven team management and mentoring skills.
Excellent analytical and problem-solving abilities.
Attention to detail and commitment to accuracy.
Effective communication and coordination skills.
Ability to identify process gaps and drive improvements.

Work arrangement
No