Regional Practice Manager

About the Role
Lead consistent, high-performing operations across multiple Physician Services practices while ensuring teams have the support, resources, and leadership needed to deliver exceptional patient care. As a Regional Practice Manager, you'll oversee administrative, scheduling, and supporting clinical office operations across your assigned locations, creating consistency in workflows while maintaining compliance with organizational policies and regulatory standards. You'll serve as a key connection between practice teams and organizational leadership, helping each location operate efficiently while identifying opportunities to improve performance and support continued growth.
This role is ideal for an experienced healthcare operations leader who excels at developing teams, managing multiple locations, and creating consistency across complex operations. You'll oversee staffing and daily workflows, mentor and support practice-level leaders, resolve escalated concerns, lead meetings, and serve as a knowledgeable resource for Ethizo and other operational processes. Through a hands-on understanding of each practice, strong cross-functional collaboration, and a focus on performance improvement, you'll help ensure every location operates to the same high standards while providing an exceptional experience for patients, providers, partners, and employees.
Location
Home Office: One of the following
Grand Rapids, MI (strongly preferred)
Kalamazoo, MI (would need to work in Grand Rapids 2-3 days/week)
Main Service Area: This position oversees the teams that cover the territories out of Grand Rapids, MI, Kalamazoo, MI, and Carmel, IN offices.
Hours
Monday to Friday, 8 a.m. to 5 p.m.
Required Qualifications
High school diploma or GED
Minimum 5 years healthcare experience
Minimum 1 year supervisory experience
Reliable transportation, valid driver’s license, and valid automobile insurance coverage
Preferred Qualifications
Bachelor’s degree in a related field such as business, leadership, or organizational development
Essential Skills and Competencies
Demonstrated interpersonal, supervisory, and management skills with ability to communicate effectively
Demonstrates proven organizational development and project management