Account Specialist - North Scotland (Dermatology)

Be the direct contact for key stakeholders to communicate the value proposition; be the main executor of the infield brand strategy. Develop customer relationships whilst maximising opportunities based on strong account plans.
Customer selling and relationship management;
Drive Sales – Own the customer engagement for target HCPs across channels, to reflect customer preferences, leveraging available content and multiple engagement channels
Develops SMART pre call objectives in line with territory plans and aligned to brand strategy.
Effectively handles objections or concerns. Consistently opens the discussion with impact, gains a logical, reasonable call to action/close on every sales call.
Develops a Peer-to-Peer relationship with customers to foster productive discussions and challenge status quo
Educates medical providers, other relevant decision makers and affiliated healthcare professionals.
Identifies & develops disease state experts building advocacy aligned to territory plan.
Continuously strive to gain market intelligence;
Organises and manages stakeholder meetings
Differentiates AbbVie's value proposition to physicians or other stakeholders assigned from any competitors
Strong communication skills, ability to flex style based on customer insights
Clinical and Market Knowledge Development;
Deep understanding of the product and its place within the local NHS healthcare economy
Ability to navigate NHS ecosystem barriers & identify opportunities to deliver collaborative results
Shares best practice to enhance our business success
Proactively initiates, develops and implements a growth plan to develop in current position and prepare for future opportunities
Demonstrates in depth disease, product, market and competitive intelligence expertise
Has a deep understanding of the multi-stakeholder environment
Territory Management;
Continuously analyses sales reports (CRM etc.) and overlays field intelligence to adapt the territory plan
Collaborates closely with medical and market access colleagues to support customer needs and implement regional/national programs
Develops a business plan for own territory in line with brand strategy
Effectively targets and tracks resources to maximise sales opportunities.
Adheres to industry and AbbVie compliance requirements.
Must have proven pharmaceutical sales success
Strong communication and customer engagement skills, ability to challenge status quo
Solutions focused, positive attitude is a must
Strategic mindset and data analytics proficiency to enable data-driven decision-making
Excellent team player
Experience within Immunology and/ or specialty secondary care would be advantageous, but not essential
BEHAVIOURS
Strong commitment to achieve higher results and goals, even when faced with obstacles or setbacks, a strong work ethic.
Thrives in an environment with “challenging” situations and customers
Possesses excellent customer engagement skills to build, develop, and maintain internal and external partnerships
Has a solution-focused approach, resilience, and a positive attitude.
Courage, curiosity and self-awareness are essential.
A passion for experimentation to identify new opportunities for growth and improvement.
A fearless attitude to experiment new communication approaches and message delivery techniques
OTHER REQUIREMENTS
ABPI qualified
Full driving license

Employment type
Full-time

Work arrangement
Yes