Patient Service Associate - EmUrgentCare, Guilderland

Department/Unit:
EmUrgent Care - Guilderland
Work Shift:
Day (United States of America)
Salary Range:
$43,599.00 - $56,679.00
Patient Service Associate, Guilderland
EmUrgentCare
Welcome to Albany Medical Center, providing excellent care to our community each day. We have an exciting opportunity for health care employees or entry level candidates looking to join our Front Office team as a Patient Service Associate.
An ideal candidate must be able to multi-task in a fast-paced environment, both independently and on a team. This is a full-time position (36 hours/week) structured as three, convenient, 12-hour shifts. This is an onsite position at our Guilderland location, with some reimbursable travel required.
Position Summary:
Assist all patients that report to the front desk
Greet patients in a prompt, courteous and professional manner
Interact with a diverse patient population
Utilize the electronic medical record to maintain patient records via scanning or registration
Attend appointments, collect copayments, and other necessary information at time of check-in
Answer incoming phone calls and direct appropriately to team members
Qualifications
No experience required.
Excellent customer service skills preferred
Experience using an electronic health record and Microsoft Office a plus!
Competitive Benefits and Perks:
Paid hands-on training
Opportunities for growth within the Albany Medical Center family
Paid Time Off
Tuition Reimbursement
AMC Pension Plan and 403B Retirement
Salary Range: $19.00/hr - $23.79/hr
Thank you for your interest in Albany Med Health System!​
Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.