Floor Supervisor

TerrAscend Corp. is a leading TSX-listed company with operations across North America, including Pennsylvania, New Jersey, Maryland, Ohio, and California through TerrAscend Growth Corp., as well as retail operations in Canada.
TerrAscend operates The Apothecarium and other dispensary retail locations, along with scaled cultivation, processing, and manufacturing facilities across its core markets. Our portfolio includes well-known brands such as The Apothecarium, Cookies, Kind Tree, Legend, State Flower, Wana, Cuue, One, and Valhalla.
It’s a Joint Effort
We believe that How We Work Together Matters. Our priority is to assemble a team that believes not just in what we do but how and why we do it. Our most successful team members know that being of service to our patients, our customers, and each other is what separates us from other organizations. Our continued success is dependent upon bringing together the brightest minds in business with best-in-class cultivation and elevated patient and customer experiences, so we continue to set the standard for the industry.
Sound like weed be a good fit? Here’s where you come in.
Our next full-time Floor Supervisor will provide compassionate, friendly, and professional customer services to our patients. Floor Supervisors assist our patients and caregivers with cannabis recommendations through the process of product selection, affects, potency, dosing, methods of consumption, and administration.
To Be Blunt
You will be challenged to work tactically to service our patients with care and efficiency while also serving as a Leader on Duty (LOD).
One minute you will be opening the store and prepping staff for the first few customers
The next minute you will be training a new employee on our POS system and Ecommerce platform
And the next minute assisting a patient with a difficult question around product usage
Regardless of the task, it’s critical you have strong situational awareness and EQ as you’ll work within a diverse team in the organization.
Where you’ll be planted
This position will be on-site in our Lancaster, PA dispensary. Our hours of operation are 9am - 8pm 7 days per week. This role will require availability during nights, weekends, and some holidays.

Employment type
Full-Time

Work arrangement
No