International Replenishment Lead

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This role does not offer sponsorship for work authorization. External applicants must be eligible to work in the US.
Your Role:
The International Subsidiary Customer Service & Logistics Support Lead is responsible for guiding a team that supports global replenishment fulfillment, international logistics operations, export documentation, and service delivery for the company's international subsidiaries and affiliated business units. This fast-paced role supports daily interactions with Third-Party Logistics Providers (3PLs), freight forwarders, carriers, and internal stakeholders to ensure the timely complaint, and cost-effective movement of international shipments.
Internal Subsidiary Customer Service & Stakeholder Management
Serve as the primary escalation point for international subsidiaries and affiliated business units regarding replenishment orders, shipment status, inventory availability, logistics constraints, and documentation requirements.
Ensure timely resolution of replenishment, transportation, export documentation, and delivery issues impacting subsidiary operations.
Coordinate cross-functional support to minimize business disruptions and maintain service commitments to subsidiaries.
Partner with Planning, Distribution, Manufacturing, and Transportation teams to ensure replenishment requirements are fulfilled in accordance with inventory strategies and business priorities.
Responsible for maintaining department metrics utilizing business reporting tools such as BOXI, SAP, Palentir, Aera etc…
International Logistics & Transportation Management
Oversee execution of international shipments supporting subsidiary inventory replenishment programs via air, ocean, parcel, and ground transportation modes.
Monitor replenishment shipment progress and ensure adherence to service commitments and regulatory requirements.
Ensure effective coordination between manufacturing sites, distribution centers, 3PLs, and international subsidiaries to maintain inventory availability and continuity of supply.
Third-Party Logistics (3PL) Oversight
Serve as the operational support for 3PL performance executing international replenishment fulfillment activities.
Support routine performance reviews with 3PL partners and drive accountability for inventory management, replenishment execution, and shipment performance.
Analyze and monitor:
Replenishment fulfillment accuracy
On-time shipment performance
Inventory accuracy
Backlog management
Cycle time performance
Service responsiveness
Operational Excellence & Continuous Improvement
Lead continuous improvement initiatives focused on replenishment service levels, productivity, inventory performance, and logistics execution.
Partner with global stakeholders to improve end-to-end replenishment fulfillment processes and subsidiary service performance.