Practice Coordinator Cardiology

Department:
02050 WFBMG University Group Practice: WFBMC Main - Cardiology
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
Monday to Friday
8:00am to 5:00pm
Pay Range:
$25.30 - $37.95
Position Summary
Under general supervision, performs patient scheduling functions and check out duties in addition to a significant amount of higher level work including a combination of TES (transaction editing system) duties, medical coding, lead responsibilities, financial coordination, etc.
Education/Experience
Associate's degree with healthcare or business management experience preferred; or, an equivalent combination of education and experience.
Essential Functions
Practice Operations and Leadership
Works closely with Practice Manager on the direction, coordination and administration of policies, procedures and programs for the practice setting.
Delivers cost-effective health care services by supporting the Practice Manager in managing day-to-day operations and procedures in accordance with priorities established by the Practice Manager and/or Associate Director of Practice Operations.
Establishes work schedules, task assignments, and allocation of manpower, space and equipment to ensure effective and efficient patient care and promote conformance with practice service commitments.
Assures conformity by all employees and resources to the Company corporate values, policies, procedures, business ethics, and practices.
Patient Care and Customer Service
Satisfies treatment and service requirements by following clinical guidelines, facilitating collaboration between clinical and administrative staff at the practice site, to continuously improve patient satisfaction.
Assists Practice Manager to ensure the resolution of and/or handles patient complaints or problems regarding charges, patient care, customer service and other related issues.
Human Resources Support
Coordinates various human resources functions at the practice site, in cooperation with Practice Manager, including administrative supervision of practice staff and coordinating vacation schedules.
Provides input to the Practice Manager for performance appraisals; need for coaching and/or counseling, and/or termination of the employment relationship.
Financial and Business Operations
Works with Practice Manager and/or Associate Director of Practice Operations to manage budgetary activities as determined by the levels of authority.
Participates in marketing and business development activities to promote awareness of practice services to the community.
Compliance and Quality
Ensures adherence to legal and regulatory requirements (OSHA, CLIA, HIPAA, and Coding) as well as supporting various quality initiatives.
Participates in regular team meetings and continuous quality improvement activities.
Communication and Coordination
In coordination with the Practice Manager, serves as liaison with all levels of administration, providers and outside organizations to coordinate practice business, accomplish directives and facilitate problem resolution.
In coordination with the Practice Manager, makes appropriate calls regarding building maintenance issues, maintains building Safety Plan in the event of fire, power failure, inclement weather conditions and maintains related records.
Additional Responsibilities
Performs other related duties incidental to the work described herein.
Skills/Qualifications
Excellent communication and interpersonal skills.
Ability to work independently.
Knowledge of computer systems and applications including Word, Excel, PowerPoint, Outlook, practice management systems, and electronic health records.
Excellent problem-solving skills.
Excellent decision-making skills.
People management skills.
Teamwork.
Knowledge of organizational policies, procedures, and protocols.
Work Environment
Work closely with medical providers, clinical and front office staff.
Rounding to assigned clinics.
Fast paced and changing healthcare environment.
Highly regulated industry.
Large integrated healthcare organization.
Travel by personal vehicle for work-related activities.
Physical Requirements
Activities
Standing
Walking
Sitting
Bending
Reaching with arms
Finger and hand dexterity
Talking
Hearing
Seeing
Lifting, Carrying, Pushing and/or Pulling
20 lbs. maximum
50 lbs. maximum
100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: