Hybrid Software & SaaS Renewal Representative

Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
Commvault does not conduct interviews by email or text.
We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
Commvault recruiters may contact prospective candidates through LinkedIn and other professional networking platforms regarding career opportunities. If you are unsure whether a recruiting communication is legitimate, review the profile to ensure they have a badge verifying them as a Commvault employee.
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Location: Republic Ireland, Dublin, or UKI
As an organization, we're committed to an excellent work culture that adopts our values and promote professional growth. Our vaulters are passionate innovators who work together to uncover new challenges that can be solved. We are proud that the focus of every vaulter is to drive our customer’s business forward. We’re all about getting the job done and having FUN doing it. As vaulters, we pride ourselves on visibility, integrity and respect in everything that we do. NOW is the time to join a growing company with strong roots, where you can take on your new challenge.
The role:
As a Hybrid Software & SaaS Renewal Representative, you will play a pivotal role in driving customer retention and growth within a defined territory. Focused on achieving sales targets by renewing existing Commvault customers, you will lead efforts in the Land-Adopt-Expand-Renew journey to ensure continued success and value realization. This is an inside sales role that relies heavily on proactive customer engagement through telephone, video conferencing, and email communication. Your ability to build relationships, identify opportunities, and close sales independently will directly impact Commvault’s recurring revenue streams.
What You Will Be Doing:
Customer Engagement: Maintain consistent and meaningful communication with customers throughout the renewal sales cycle to reinforce value and satisfaction.
Renewal Scoping: Assess current and future customer environments, presenting multi-year subscription renewal options that align with their evolving needs.
Risk Assessment: Proactively identify the renewal risk and mitigation, including identifying risks early, maintaining accurate risk status, and driving mitigation actions with the relevant stakeholders to support successful renewal outcomes.
Upsell and Cross-Sell: Identify and close additional opportunities during renewal discussions, ensuring that customers maximize their investment in Commvault solutions.
Collaboration: Partner closely with Field Sales Account Executives, Customer Success Managers (CSMs), Partners, and Distributors to align strategies and deliver seamless customer experiences.
Conflict Resolution: Navigate challenging situations with professionalism, creating actionable paths to resolution while securing stakeholder buy-in.
Process Improvement: Actively contribute to the development of new processes, embracing innovation within a results-driven framework.
Follow-Through: Execute all follow-up actions from meetings to ensure customer satisfaction and successful deal closure.
Key Skills: Hybrid Software & SaaS Renewal Representative
Communication Skills
Research and Prospecting
Resilience and Persistence
Relationship Building
Time Management
Objection Handling
Adaptability
Goal-Oriented Mindset
Closing Skills
What You Need to Be Ready:
A minimum of 4 years’ experience in renewal sales or inside sales.
An energetic, self-starting mindset with a consultative sales approach.
A proven ability to drive high transaction volumes and increase sales revenue.
Exceptional verbal and written communication skills to engage customers effectively.
A results-driven attitude with strong analytical and negotiation skills.
Comfortable working in a collaborative, team-oriented environment.
Demonstrated ability to manage territories, ensuring accurate forecasting and deal execution.
Experience with Salesforce (SFDC) is highly preferred.
You’ll love working here because:
We offer an attractive compensation package.
Employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
An all-embracing company culture, an opportunity to join our Employee Resource Groups
Join us in shaping the future of cyber resilience – where your skills, innovation, and passion make a real impact. Together, we will redefine what's possible in the world of data protection and business resilience!
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Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
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