Sr. Experience Designer

Position Overview
The Sr. Experience Designer leads the design of customer and user experiences for travel products and services, focusing on usability, accessibility, and emotional engagement to enhance satisfaction and loyalty.
Key Responsibilities
Conduct user research and usability testing
Develop user personas, journey maps, and wireframes
Collaborate with product, marketing, and engineering teams
Advocate for user-centered design principles
Continuously improve the user experience based on feedback and data
Qualifications
5+ years in UX/UI or experience design
Proficiency with design and prototyping tools
Strong understanding of user research methodologies
Excellent communication and collaboration skills
Bachelor’s degree in Design, HCI, or related field
Benefits Summary
In addition to Medical, Dental, and Vision benefits Direct Travel offers a Total Rewards Package which includes Retirement Plans, Wellness, Rewards and Recognition, Sustainability, DE&I initiatives, and Mental Health Support.
About Direct Travel
Direct Travel is one of the world’s largest travel management companies. With a long history of proven market expertise, we blend advanced technology, superior service, and expert insight to drive tangible value and meaningful savings across Corporate Travel, Leisure Travel, Meetings & Events and specialty travel businesses. Through Avenir, our intelligent travel management platform, we reduce obstacles and give clients more direct access to content, trusted data, intelligence and global expertise. What truly sets us apart is the human care behind the technology, delivered by an experienced, passionate team dedicated to anticipating needs and delivering exceptional service at every step. For more information about Direct Travel, visit www.dt.com.
Direct Travel is an equal opportunity employer

Work arrangement
Yes