Referral Specialist

We are seeking a motivated, self-starting individual to join our clinic as a Referral Specialist. As part of our team, you will process insurance authorizations, answer phones, maintain and update health care records, and perform data entry. This position requires a highly organized professional with excellent customer service skills and phone etiquette. Our ideal candidate also has prior experience within a medical office and knowledge of medical terminology.
Referral Specialist Duties and Responsibilities
Process insurance authorizations and update patient records
Provide customer service
Excellent organizational skills
Verify eligibility benefits
Verify insurance coverage and obtain prior authorizations in a timely manner
Data entry of medical records and patient information
Initiate, process, and complete referrals to Specialists
Follow up on referrals within 2 business days.
Process Prior Authorizations in a timely manner.
Referral Specialist Requirements and Qualifications
A high school diploma or GED certificate (preferred)
At least one year of experience in a medical office or similar setting
Accurate typing and data entry skills
Superb customer service and communication skills
Knowledge of HIPAA requirements regarding patient confidentiality
Must have knowledge of HPN/SHL, Tricare, and all major insurance portals
Must be able to manage computer applications with ease
Will be required to have a TB test and CPR Certification on file, prior to employment
Must have reliable transportation
This position will be part-time, through the first 90 days, then discussion of eligibility to transition to full time will take place.

Employment type
Part-Time

Work arrangement
No