Live opening · Posted 20 hours ago
Technical Support Lead
Charter Communications · US-NY-Cheektowaga
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At a glance
The key details from the original listing.
CompanyCharter Communications
LocationUS-NY-Cheektowaga
Job typeFull Time
Source
Icims
Listed20 hours ago
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About the role
Description supplied by the original job listing.
As a Lead for Customer Service Technical Support you will provide expert service and quality experience at every customer touchpoint related to Charter connectivity services, including complex troubleshooting internet/phone or video service issues and handling basic billing inquiries (I.e., taking a payment, providing account balance, etc.) using internal tools and applications. Employees in this role are responsible for establishing and maintaining professional and positive relationships with customers on behalf of Charter and ensuring issues are addressed consistently with...
Employment type
Full Time
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