Information Technology Intern

Company Description SunsysTechsol Pvt. Ltd. is an ISO 9001:2015 certified organization delivering high-impact solutions in IT Services, IT Consulting, Product Engineering, EdTech, Offshore/Outsourcing, and selective Renewable Energy initiatives. The company operates at the intersection of technology, talent, and transformation, supporting startups, enterprises, institutions, and government bodies with scalable, future-ready solutions. SunsysTechsol collaborates closely with leading academic institutions such as IIT, NIT, IIM, SIBM, DU, and top B-schools across India, backed by a strong alumni network working in global organizations. Guided by senior industry mentors with over 20 years of leadership experience, the company focuses on combining technology innovation, human potential, and ethical impact to deliver meaningful business and societal outcomes. Its service portfolio spans digital transformation, AI/ML, data engineering, cloud, DevOps, EdTech programs, and selective solar and renewable energy projects.
Role Description The Information Technology Intern role at SunsysTechsol Pvt. Ltd. is a remote internship designed to provide hands-on experience across core IT support and infrastructure tasks. The intern will assist with basic network administration activities, including monitoring connectivity, updating configurations under supervision, and documenting network changes. Day-to-day responsibilities include troubleshooting hardware and software issues, escalating complex incidents, and helping maintain secure, reliable systems. The intern will support end users through customer service channels, responding to queries, guiding them through common technical problems, and contributing to knowledge base documentation. The role also involves learning and applying fundamental network security practices, participating in team meetings, and collaborating with senior IT staff on small projects and process improvements.
Qualifications
Candidates should possess foundational skills in Information Technology and a strong interest in IT infrastructure and support.
Candidates should possess skills in Network Administration and basic Network Security to assist in managing and protecting systems and networks.
Candidates should possess Troubleshooting skills to diagnose and resolve common hardware, software, and connectivity issues.
Candidates should possess Customer Service skills to communicate clearly with end users, manage support requests, and maintain a professional, helpful attitude.
Basic understanding of operating systems (Windows, Linux), productivity tools, and common enterprise applications is beneficial.
Ability to learn quickly, follow documented procedures, and work effectively in a remote, collaborative environment.
Strong written and verbal communication skills in English, with attention to detail in documentation and reporting.
Currently pursuing or recently completed a degree/diploma in Computer Science, Information Technology, or a related field is preferred.

Work arrangement
Yes