Sales And Marketing Specialist

Company Description A leisure resort in Puducherry offers guests a relaxing, quality-driven hospitality experience with a focus on comfort, service, and memorable stays. The resort aims to provide a welcoming environment for a wide range of travelers, including families, couples, and business guests. Team members work together to deliver thoughtful service, well-maintained facilities, and engaging guest activities. The resort values professionalism, collaboration, and a guest-first mindset across all departments.
Role Description This is a full-time, on-site role for a Sales and Marketing Specialist based at the resort in Puducherry. The role involves promoting resort services and packages, managing sales inquiries, and converting leads into bookings through direct communication, calls, emails, and in-person meetings. The specialist will support marketing initiatives by coordinating campaigns, assisting with promotional materials, and maintaining an active presence on relevant online and offline channels. Daily responsibilities include building and maintaining relationships with guests, corporate clients, and travel partners, tracking performance metrics, preparing sales reports, and collaborating with operations and front office teams to ensure a seamless guest experience. The role also includes participating in training sessions, market research, and local outreach activities to increase brand visibility and revenue.
Qualifications
Candidates should possess strong Communication skills, including clear verbal and written communication and active listening.
Candidates should possess Customer Service skills, with a commitment to guest satisfaction and professional conflict resolution.
Candidates should possess Sales skills, including lead generation, negotiation, and closing bookings in a hospitality environment.
Candidates should possess Training and Sales Management skills, such as supporting team training, tracking performance, and contributing to sales strategies.
Additional beneficial qualifications include experience in hospitality or tourism, familiarity with CRM or reservation systems, and basic digital marketing awareness.
Ability to work on-site in Puducherry, collaborate with cross-functional teams, and adapt to a fast-paced, guest-focused environment.
Relevant diploma or degree in Business, Marketing, Hospitality Management, or a related field is preferred.

Work arrangement
No