Retail Assistant - Seasonal (Temporary)

Flex Time Retail Assistant - Seasonal (Temporary)
The mission of Ben’s Bells is to inspire, educate, and motivate people to realize the impact of intentional kindness, and to empower individuals to act according to that awareness, thereby strengthening ourselves, our relationships, and our communities.
Recent research demonstrates that kindness benefits our physical and mental health and that recognizing kindness in others increases a person’s happiness and satisfaction. But just as solving a calculus problem requires advanced math skills, the challenges of daily life require advanced kindness skills. By focusing on kindness and being intentional in our personal interactions, we can improve our ability to connect. The mission of Ben’s Bells is to inspire individuals and communities to engage in kindness education and practice. For more information on the organization, visit www.bensbells.org.
Position Summary
Reporting to the Director of Retail, the Retail Assistant will further the mission of Ben’s Bells by supporting retail operations when and where needed during the holiday season. This flex time position will most often be responsible for retail sales at offsite events, as well as in-store sales at our brick-and-mortar location as needed. This position will conclude in January 2026.
Responsibilities
Customer Service
Act as a first point-of-contact representative for Ben’s Bells Project with the ability to share Ben’s Bells story
Proactively respond to customer service issues and identify when issues need to be escalated
Help customers select products
Respond to merchandise inquiries via email and phone
Sales & Reporting
Process merchandise transactions
Process cash, check, and credit card payments
Drives sales through engagement of customers, suggestive selling, and sharing product knowledge
Run daily reports
Balance cash register at the conclusion of each shift
Assist with inventory tagging and management
Additional Responsibilities
Gather, transport, and set up/tear down all merchandise and display items to and from events
Maintain store or booth inventory, cleanliness, and visual integrity including merchandise displays
Coordinate tasks for merchandise volunteers and interns
Assist Retail Director and Retail Coordinator as needed
Essential Skills and Abilities
Excellent people skills
Personal qualities of kindness, integrity, credibility, and commitment to the mission of Ben’s Bells
Flexible schedule including weekend availability
Ability to lift items up to 50 pounds
Dependable
Reliable transportation and clean driver's license record for offsite events
Non-profit experience preferred but not required
Bilingual skills are helpful but not required
Requirements
Customer service experience helpful, preferably in a retail environment
Proficiency in web applications and database systems
Proficiency with Microsoft Office applications
Prior money-handling experience
Experience with POS/Inventory Management systems (LightSpeed POS preferred but not required)
Ability to effectively communicate in person, in writing, and on the phone
Excellent organizational skills
In-town travel required; must have reliable personal transportation and a clean driving record
Timeline: Position will remain open until filled. This is a temporary seasonal position that will terminate in January 2026.
Please note this position is flex-time, meaning shifts are scheduled on an as-needed basis and will require weekends and evenings. There is no guaranteed minimum number of hours. This position is based out of our Downtown shop location, with the bulk of hours taking place at off-site events. If you are enthusiastic about the mission of Ben's Bells, apply today!

Employment type
Flex Time

Work arrangement
No