Medical Assistant - Non-Operative Spine

Job Description​
Position responsible for assisting providers and the nursing team in the delivery of professional medical care. Specific duties include pre-visit planning, rooming patients, obtaining vitals, utilizing the EMR system, scanning and downloading of documents, administering injections, vaccine coordination, telephone screening (with protocols), phlebotomy, assist with procedures (as needed), and duties as assigned based on respective clinic need. Incumbent in position must have excellent customer service skills and professional demeanor at all times. May be responsible for covering front office job duties as needed.
In Population Health setting:
Support Physicians, Advance Practice Providers, Registered Nurses and Community Health Workers with important operational and clinical tasks
Discuss with patient, family and extended decision makers the benefits of participation with Saint Luke’s At Home programs
Assist Referral Specialist as needed assisting with coordinating all patient scheduling via EPIC platform for providers and multi-disciplinary care team and scheduling urgent visits for providers from on-call and during business hours
Cover other Referral Specialist tasks as needed
Provide an excellent patient experience by managing the flow of patients, providing excellent customer service, establishing rapport with patients and maintaining a professional demeanor.
Conduct pre-visit plans prior to home visits
Vitals
Phlebotomy as needed
Administer injections and coordinate vaccines
Assist providers with procedures
Utilize the EMR system and scan/download documents
Complete various administrative tasks as needed such as prior authorizations, RX refills, etc.
Other duties as assigned
Requires comfort conducting independent home visits and strong preference given to candidates with geriatric or primary care experience, or experience in institutional settings of care such as long-term care/skilled nursing facilities
Job Requirements
Applicable Experience:
Less than 1 year
Basic Life Support - American Heart Association or Red Cross
Job DetailsFull Time
Day (United States of America)