Chief Technology and Innovation Officer

Please note: This is an unpaid volunteer opportunity. We encourage candidates to apply only if they are comfortable with the volunteer commitment and are passionate about making a meaningful impact in the nonprofit sector.
Location: Remote – Canada / USA
Position Type: Volunteer | Unpaid
Time Commitment: Approximately 8 hours per week
Reports to: Chief Executive Officer
About Empowered Futures
Empowered Futures is a Canadian nonprofit organization dedicated to empowering emerging adults through meaningful mentorship, community, and opportunities for personal and professional growth.
We are a volunteer-driven organization committed to creating an inclusive, supportive, and impactful experience for everyone who engages with our organization.
About the Role
The Chief Technology & Innovation Officer will lead Empowered Futures' technology strategy and digital innovation efforts. This role will be responsible for identifying and implementing technology solutions that improve organizational efficiency, enhance the experience of mentors and mentees, strengthen data management, and support the organization's long-term growth.
The CTIO will work closely with the CEO, executive leadership, People & Culture, Programs, Talent Acquisition, Marketing, and other functional teams to understand organizational needs and translate them into practical technology solutions.
The ideal candidate is a strategic and hands-on technology leader who is passionate about using technology to create social impact and is comfortable working in a growing, volunteer-driven nonprofit environment.
Key Responsibilities
Develop and execute EF’s technology strategy and roadmap in alignment with organizational goals and growth plans.
Assess current technology infrastructure, platforms, and processes and identify opportunities for improvement, integration, scalability, and cost efficiency.
Provide strategic oversight of EF Connect and other digital platforms including EF website supporting mentors, mentees, volunteers, and organizational operations.
Lead technology innovation initiatives, including the responsible adoption of AI, automation, and emerging technologies.
Identify opportunities to streamline and automate manual processes across teams to improve efficiency and user experience.
Partner with executive leadership and cross-functional teams to understand organizational needs and translate them into practical technology solutions.
Lead and oversee technology projects from requirements gathering and planning through implementation, testing, deployment, and continuous improvement.
Establish and maintain appropriate data governance, privacy, cybersecurity, access controls, and business continuity practices.
Evaluate and recommend technology tools, software, platforms, integrations, and vendors while considering EF’s operational needs, scalability, and available resources.
Meet the team periodically and provide technical leadership, guidance, and mentorship to volunteers and team members involved in technology initiatives.
Build and manage relationships with external developers, vendors, consultants, technology organizations, and potential strategic/pro-bono partners.
Support technology budgeting, resource planning, risk management, and prioritization of technology initiatives.
Establish technology standards, documentation, and performance measures while continuously identifying opportunities to use technology to enhance EF’s programs, mentor/mentee engagement, operational effectiveness, and social impact.
What We're Looking For
10+ years of professional experience in technology, IT, software, digital transformation, product management, engineering, data, or a related field.
Experience developing or implementing technology strategies, systems, or digital solutions.
Strong understanding of technology operations, data management, cybersecurity, and digital platforms.
Experience leading cross-functional technology projects.
Strong problem-solving, communication, and stakeholder-management skills.
Ability to translate business or organizational needs into practical technology solutions.
Ability to work independently in a remote and volunteer-driven environment.
Strong interest in using technology to create positive social impact.
Why Join Empowered Futures?
Opportunity to contribute to a mission focused on empowering emerging adults.
Opportunity to shape EF's technology strategy during an important stage of organizational growth.
Exposure to nonprofit leadership, digital transformation, and social-impact innovation.
Collaboration with a diverse and passionate volunteer leadership team.
Opportunity to build and implement technology solutions that directly support mentors, mentees, and volunteers.
Flexible remote volunteer environment.
Commitment
This is an unpaid volunteer leadership position, requiring approximately 8 hours per week. The role is fully remote and requires the ability to collaborate effectively with a distributed volunteer team.
The successful candidate is expected to attend the weekly team meeting and Leadership Team meeting, actively participate in discussions, and contribute to key organizational and program initiatives.

Work arrangement
Yes