Allergy Administrative Assistant/Authorization Specialist - Cherry Hill

Job Description:
ENT and Allergy Associates, LLP New York & New Jersey's premier ENT and Allergy medical practice, is seeking a self-motivated, people-friendly full-time Allergy Administrative Assistant/Authorization Specialist for our Cherry Hill office.
Allergy Administrative Assistant role, provides administrative support to other medical personnel. Administrative Assistant support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients.
Hourly: $21/hr
Requirements:
Obtain, review and input insurance authorization and referrals prior to patient services
Monitor and track patient authorizations
Inform offices of status of authorizations including expired dates
Work with patients to educate them on their benefits information
Explain to patients why some services are covered and some are not
Help patients understand deductibles, co-insurance and copays
Accept, handle, and process incoming patient telephone inquiries using appropriate customer service skills, clarify and validate patient inquiries, questions or complaints
Enter data in the Electronic Health Records
Act as a liaison between the patients, physicians, insurance companies & specialty pharmacies
Assist office with tasks and patient calls
Other duties as assigned
Qualifications:
Experience working with insurance companies
Knowledge of different types of coverage and policies
Strong computer, data entry skills
Empathy and compassion to give support to patients
Attention to detail and problem-solving skills
Customer service skills and telephone etiquette
High school diploma or GED
Professional demeanor and appearance
Preference to candidates with at least one or two years working in a healthcare or billing setting.
Working knowledge of medical terminology, CPT codes and ICD-10 a plus.
Schedule:
Monday - Friday 8:30AM - 5:00PM
Hybrid: 3 days onsite in Cherry Hill, 2 days remote
We offer a competitive salary with a comprehensive benefits package including:
Medical, Dental, and Vision insurance
Company‑paid long‑term disability
Flexible Spending Account (FSA)
Company‑paid life insurance and voluntary life insurance
401(k)
Pet insurance
About ENT and Allergy Associates (ENTA)
ENT and Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians practicing across 70+ clinical locations in New York, New Jersey, Pennsylvania, and Texas.
Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, delivering the highest level of expertise and care to patients of all ages.
Our comprehensive services include:
Adult and Pediatric ENT and Allergy
Voice and Swallowing
Advanced Sinus and Skull Base Surgery
Facial Plastics and Reconstructive Surgery
Treatment of Inner Ear Disorders and Dizziness
Asthma-related services
Diagnostic Audiology and Hearing Aid Dispensing
Sleep and CT Services
ENTA is affiliated with some of the most prestigious medical institutions in the world. Each year, ENTA physicians are recognized as “Top Doctors” by Castle Connolly, reflecting our strong commitment to exceptional patient care and clinical excellence.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.