Ariba Supplier Enablement Analyst

Ariba Supplier Enablement Analyst
Position Summary:
The Ariba Supplier Enablement Analyst is responsible for executing supplier onboarding and enablement activities within the Ariba Network environment. This role supports ERP transformation initiatives and ensures suppliers successfully transact electronically, driving adoption, compliance, and operational performance.
The position requires a balance of supplier-facing engagement, cross-functional coordination, and system troubleshooting, with a strong focus on continuous improvement and data-driven performance.
The role operates with a high degree of independence, managing supplier enablement activities end-to-end while proactively resolving issues and contributing to process improvements across the P2P organization. As well as duties assigned by management.
This is a remote position; however, occasional communication with contacts in other countries may be required, including phone calls outside of standard local business hours.
Key Responsibilities:
Supplier Enablement & Adoption
Manage end-to-end supplier onboarding, including supplier outreach, onboarding sessions, and system training
Drive adoption of PO and electronic invoicing processes
Track and actively manage supplier readiness, identifying risks and driving mitigation actions. Ensure alignment to program timelines
Operational Support & Issue Resolution
Manage supplier enablement mailbox; triage and resolve inquiries
Analyze and resolve complex issues related to PO submission, invoicing, and payments, driving cross-functional resolution with AP, IT, and Payment teams. Drive resolution of recurring issues through root cause analysis (globally)
Investigate invoices in exception/reconciling status and drive resolution
ERP Transformation & Migration Support
Act as a subject matter resource for Ariba enablement activities and provide guidance on best practices
Support supplier onboarding activities tied to ERP migrations (e.g., SAP S/4HANA)
Participate in project meetings and execute assigned enablement tasks
Align supplier onboarding timelines with ERP cutover schedules
Performance Monitoring & Reporting
Track supplier enablement pipeline and onboarding progress
Monitor KPIs including supplier activation, invoice success, and paid-on-time (POT) performance
Maintain and validate Ariba dashboards and reporting accuracy
Governance & Process Improvement
Maintain and monitor country-specific invoicing and tax requirements, including changes in regional regulations
Identify trends and recommend process improvements
Partner with internal stakeholders to enhance tools, workflows, and user experience
Required Qualifications:
Demonstrated experience with SAP Ariba (Buying & Invoicing), including supplier enablement and transaction support within a P2P environment
Strong problem-solving and analytical skills
Proficiency in Excel and data analysis (large datasets, dashboards)
Strong written and verbal communication skills, including supplier interaction (Teams, Outlook, OneNote, etc)
Preferred Qualifications:
Knowledge of Accounts Payable and payment processes
Experience supporting ERP transformations (e.g., SAP, S/4HANA)
Familiarity with global invoicing compliance and tax requirements
Multilingual capability (English and Spanish preferred)
Competency Framework:
Supplier Engagement: Ability to guide suppliers through onboarding and adoption
Problem Solving: Investigates issues to root cause and drives resolution
Communication: Clear, professional, and effective (written and verbal)
Collaboration: Drives alignment across cross-functional teams, including AP, IT, and Procurement
Decision Making & Ownership: Exercises sound judgment, works independently, and escalates appropriately
Ariba Network functionality and transaction flows
P2P process knowledge (PO → invoice → payment lifecycle)
Data analysis and KPI tracking
ERP system integration awareness (SAP/S4)
Ownership and accountability for assigned scope
Adaptability in a dynamic transformation environment
Continuous improvement mindset
Attention to detail and operational discipline
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HIRING SALARY RANGE: $76,000-102,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.