Product Manager, User Identity

Our Mission
At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.
Who We Are
In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!
We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.
Job Summary
Palo Alto Networks is seeking a Product Manager, User-ID to own and advance a foundational identity capability within our Strata network security platform.
User-ID enables organizations to connect identity context with network activity and security policy, supporting more precise identity-aware security controls across enterprise environments.
The Product Manager will own the strategy, roadmap, and feature lifecycle for User-ID and partner closely with engineering, customers, field teams, and product stakeholders across identity and network security.
The ideal candidate brings 1-5 years of strong technical product instincts and experience in IAM + networking/security exposure, and roadmap ownership of an identity product with the ability to work across these domains. The role requires the ability to understand complex technical problems, partner closely with engineering, and translate customer needs into clear product direction.
This role is based in our HQ, Santa Clara, California office and hybrid with onsite work 3 days a week.
Your Impact
Own and drive the User-ID product strategy, roadmap, and feature lifecycle
Define product requirements for identity-aware security capabilities across user mapping, authentication, identity integrations, and policy enforcement
Partner with engineering to deliver capabilities related to user-to-IP mapping, Cloud Identity Engine, terminal server environments, workload identity, and related identity services
Support integrations with identity technologies including Active Directory, LDAP, Entra ID, Okta, Ping Identity, SAML, OIDC, and RADIUS
Gather requirements and feedback from enterprise customers, field teams, customer success, and internal stakeholders
Translate technical and customer needs into clear product requirements and roadmap priorities
Partner across engineering, UX, technical marketing, sales, customer success, and product teams to deliver capabilities from concept through launch
Use customer, deployment, and product data to improve scalability, reliability, performance, usability, and adoption
Develop technical product content, deployment guidance, and product enablement
Use AI and modern product-development tools to accelerate research, analysis, prototyping, and product decision-making
Qualifications
Basic Qualifications
1–5 years of relevant experience in product management, technical product management, technical marketing, engineering, or a related technical role
Experience in at least one of the following areas: identity/IAM, authentication, directory services, networking, network security, firewalls, Zero Trust, secure access, or enterprise security infrastructure
Experience partnering with engineering teams to define requirements and deliver technical products or features
Working knowledge of enterprise identity and/or networking concepts
Experience translating customer or technical needs into product requirements
Strong analytical, problem-solving, and communication skills
Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field, or equivalent practical experience
Preferred Qualifications
Experience with Active Directory, LDAP, RADIUS, SAML, OIDC, Entra ID, Okta, Ping Identity, or similar identity platforms
Experience with network security, firewalls, PAN-OS, Prisma Access, Panorama, Strata Cloud Manager, or comparable technologies
Experience owning or contributing to a product roadmap
Experience engaging directly with enterprise customers
Experience bringing enterprise software features or products from concept through launch
Familiarity with Zero Trust or identity-aware security architectures
Experience creating technical product content, deployment guidance, or field enablement
Compensation Disclosure
The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.
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Our Commitment
We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.
We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
All your information will be kept confidential according to EEO guidelines.
Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.