Store Manager - Smart Centres Mount Pearl

Reporting to the Regional Manager, join a team where your leadership will truly have an impact! As a Store Manager, you’ll be at the heart of the action: leading and inspiring your team, recruiting and developing talent to build a high-performing team within a culture of excellence and engagement. You’ll also play a key role in driving store performance: optimizing results, supporting brand growth, and delivering an exceptional customer experience.
Key Responsibilities
Leadership & Coaching: Inspire and develop a high-performing team in a positive environment. Maintain an active presence on the sales floor to guide and motivate.
Customer Experience: Deliver an outstanding experience and prioritize customer satisfaction above tasks.
Performance & Analysis: Monitor key metrics, identify opportunities, and implement action plans to optimize results and support brand growth.
Recruitment & Development: Attract top talent, plan succession, and build a high-performing team through training and performance management.
Operations: Manage inventory, compliance, and procedures. Demonstrate strong organizational, time management, prioritization, and multitasking skills.
Visual & Merchandising: Maintain an appealing environment aligned with presentation standards. Optimize product displays to maximize sales and profitability.
Problem-Solving & Adaptability: Act quickly in a dynamic environment by proposing creative, tailored solutions. Turn challenges into opportunities and contribute to continuous improvement.
Culture & Engagement: Foster a positive environment that encourages teamwork, collaboration, and employee engagement. Lead by example and ensure adherence to the dress code.
Strategic Management: Ensure optimal floor coverage, delegate effectively, and plan schedules based on actual needs.
Omni-Channel: Maximize sales and customer service by integrating omnichannel solutions.
3+ years of team management experience, ideally in fashion retail or equivalent.
Demonstrated communication skills and team mobilization ability
Capability to be flexible and adapt in a fast paced environment
Strong organizational, planning and prioritization skills
Proven problem solving skills and decision making ability
Ability to maintain performance and quality under pressure
Sense of style and solid understanding of the fashion industry.
Proficient in POS, ERP, ATS systems and Microsoft Office Suite.
Flexibility to work a variable schedule (evenings, weekends, holidays) based on business needs.
Ability to stand for extended periods, lift up to 40 lbs (18 kg), and use a step ladder reaching up to 3 m (10 feet).
High school diploma required.

Employment type
Full-time

Work arrangement
No