Sr Strategic Operations Manager

About the Role
Grocery & Retail is a fast-growing part of Uber Eats, and this role sits at the center of how we identify opportunities, solve problems, and scale the business. We are looking for a Strategic Operations Manager to join our Category Growth organization and drive high-priority initiatives from strategy through execution and measurement.
Depending on the focus area, your work may range from using data to uncover insights and build reporting that informs business decisions, to owning operational programs and cross-functional initiatives that drive growth and improve the customer and merchant experience.
You will succeed in this role if you are highly analytical, comfortable navigating ambiguity, and equally willing to develop the strategy and roll up your sleeves to execute it.
What You'll Do
Own high-priority initiatives end-to-end — define the problem, build a plan, coordinate stakeholders, drive execution, and measure outcomes
Build and maintain reporting and dashboards — create trusted views of performance, support recurring business reviews, and help the team understand what is happening and why
Turn data into insights and action — analyze performance trends, identify opportunities, and synthesize findings into clear recommendations
Spot gaps and build solutions — identify where measurement, process, or operating structure is missing or broken, then help create the framework needed to close it
Collaborate cross-functionally — work across teams including Category, Growth, and Marketing to translate business priorities into action, align stakeholders, and unblock execution
Basic Qualifications
4+ years of experience in analytics, operations, strategy, business intelligence, project management, or a related field
Strong SQL proficiency — comfortable writing queries independently to analyze business performance and answer business questions
Bachelor’s degree or equivalent practical experience
Preferre