Banquet Captain (Hospitality)

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for full-time Banquet Captains in Three Leaf Catering and The Morris Inn in our campus Hospitality department. The UOES division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.
Banquet Captain
The Banquet Captain will be responsible for delivering the highest level of customer service for event clients, campus partners, and university vendors to maintain a positive and professional working relationship.
Key Responsibilities:
Ensures the smooth execution of food and beverage service throughout the event
Spend time in the office reviewing upcoming assigned events and BEO's
Touch base with the event specialist that planned the event to seek clarification and ask any questions
Ensure space is clean, and ready prior to vendor arrival and set up is executed flawlessly
Be in constant communication with client to ensure customer expectations are met and exceeded by providing the highest customer service possible.
Manage problems, navigate last-minute changes, and address issues that may arise.
MUST be available to work Friday, Saturday, and Sundays
Capable of managing people and time effectively
Excellent communication and listening skills
Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
Follow food safety procedures for handling, storing, and serving food products

Employment type
Full-time

Work arrangement
No