PMG Surgery Scheduler

Location Address:
2400 Unser Blvd SE
Rio Rancho, NM 87124

Compensation Pay Range:
Minimum Offer $17.46
Maximum Offer $28.78
Now Hiring: PMG Surgery Scheduler
Summary:
Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion.

Type of Opportunity: Full time
Job Exempt: No
Job is based: Presbyterian Rust Medical Center
Work Shift: Days (United States of America)

Responsibilities:
* Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.
* Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.
* Accuracy in scheduling is paramount in performance
* Ability to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)
* Ensure prior authorizations/certifications/referrals are in place PRIOR to procedure
* Responsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.
* Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.
* Must be highly skilled in verbal communication, problem solving, prioritization and organization.
* The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.
* Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.
* Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)
* Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)
* Assist clinical leadership with provider issues
* Serve as liaison between site staff and department for functions related to role such as provider staffing
* Assist in the creation of provider schedules in a computerized staffing system.
* Assists leadership with operational and standardization efforts as needed
* Assists in the creation and management of provider Epic templates
* Demonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter.
* Must make daily decisions independently.
* Other support tasks as assigned; may include facilitating meetings, ordering supplies, and coordinating service requests
* All other duties as assigned
Qualifications:
* High School Diploma/GED Required
* A minimum of 18 months experience in a clinical setting.
* Previous one on one experience with surgeon/s required
* Requires strong organizational skills
* Must be able to function under pressure while maintaining professionalism
* Familiarity to CPT and ICD-10 coding
All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.
Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.
About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.
Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.
AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.
We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services