Confirming Dispatcher

TIMEPROOFUSA is looking for a Confirming Dispatcher to support our scheduling and sales operations. This role is responsible for confirming customer appointments, managing the dispatch board, and keeping sales representatives’ calendars full.
We’re looking for someone who is fast, organized, customer-focused, and comfortable managing multiple priorities in a high-volume environment.
What’s In It for You
$25/HR + bonuses
Full Benefits Package --- Medical, Dental, Vision, 401k and PTO
Paid training and mentorship from industry-leading experts
High-energy, supportive team culture built on integrity, recognition, and fun
What You'll Be Doing
Contact customers to confirm appointments
Monitor and manage the dispatch/scheduling board
Update and move leads and appointments throughout the system
Reschedule appointments to maximize sales representatives’ calendars
Communicate appointment times and changes to customers
Make a high volume of customer calls while maintaining professionalism
Process information quickly and accurately
Manage multiple tasks and priorities simultaneously
Work closely with the sales team to maximize appointment opportunities
Maintain accurate customer and appointment information in the CRM
What We’re Looking For
ServiceTitan experience required
Five9 experience is a strong plus
Strong customer service and communication skills
Outgoing, friendly, and professional personality
Comfortable making a high volume of customer calls
Able to work quickly and make scheduling decisions in a fast-paced environment
Strong multitasking and organizational skills
Empathetic and customer-focused
Comfortable learning and communicating company products and services
Confident, proactive, and accountable
About Us
TIMEPROOFUSA is redefining the future of roofing. With fire-safe materials, sustainable technology, and a leadership team backed by decades of success in home remodeling, we’re building smarter, safer homes that stand the test of time.
Our core values—People First, Innovation, Customer Obsession, Integrity & Craftsmanship, and Profit Fuels Our Future—aren’t just words on a wall. They drive how we build, lead, and win together.
If you’re the kind of person who thrives on challenge, takes pride in excellence, and wants to be part of a team that’s changing the industry, this is your moment.
Apply today, take the next step in your career, and let’s build something extraordinary together.