Business Operations Analyst (Nashville-TN)

Location: Nashville, TN — onsite 5 days/week. Relocation assistance is available; this is not a remote position.
Work Authorization: Visa sponsorship is not available for this position.
Role Overview
Oracle Business Planning & Operations is seeking an experienced Business Operations Analyst to partner closely with the AI Infrastructure Sales and Strategic Customer Operations team in the OCI organization.
This role sits at the intersection of business operations, program management, and executive decision support. The successful candidate will bring the analytical discipline of a Business Operations Analyst together with the ownership, influence, and execution skills of an experienced Program Manager.
Success in this role requires someone who can take ownership in an environment where processes, data, and operating mechanisms may still be evolving; bring structure to ambiguity; identify meaningful insights from operational data; and translate those insights into clear recommendations and actions for senior and executive leaders.
The ideal candidate is an experienced operator who is comfortable moving between detailed operational work and executive-level conversations. They can establish credibility with technical and business stakeholders, challenge existing processes constructively, drive cross-functional change, and create mechanisms that help leadership make better and faster decisions.
Key Responsibilities
Partner closely with executive leadership and senior stakeholders to provide clear, concise, and actionable insights that support business decisions.
Develop executive-ready presentations, operating reviews, analyses, and recommendations that translate complex information into clear business implications and actions.
Own and drive cross-functional programs from problem definition through execution, establishing objectives, milestones, dependencies, stakeholders, and measures of success.
Identify fragmented, inconsistent, or underdeveloped operational processes and lead efforts to establish scalable, repeatable operating mechanisms.
Manage, maintain, and analyze operational and business data, ensuring leaders have meaningful information from which to identify trends, risks, opportunities, and required actions.
Translate data into a clear narrative, distinguishing meaningful business signals from reporting noise and identifying the implications for leadership.
Develop and maintain reporting and operating mechanisms that provide visibility into areas such as business operations, infrastructure demand, consumption, capacity, resources, and business performance.
Partner cross-functionally with Sales, Engineering, HR, Finance, and other stakeholder organizations to align priorities, planning assumptions, demand signals, and execution.
Support resource and workforce planning activities, including headcount planning, resource allocation, and analysis that enables leadership decision-making.
Improve the quality, consistency, and usability of operational data and reporting while recognizing that source data and processes may not always be complete or mature.
Establish credibility with both technical and non-technical stakeholders and influence outcomes without relying on direct authority.
Adapt quickly as business priorities, organizational needs, and operating conditions change.
Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Ability to collect, organize, and display data in spreadsheet format. Follow-through skills necessary to get information from internal and third parties and have data errors/omissions corrected. For this, relationship management skills strongly desired. Strong written and verbal communication skills. 8 plus years relevant work experience.
Required Qualifications
6+ years of experience in business operations, program management, business analysis, engineering operations, strategy and operations, or a related function within a complex organization.
Demonstrated experience directly with senior and executive leadership, including developing and presenting executive-level insights, recommendations, operating reviews, or decision materials.
Knowledge of cloud products, cloud infrastructure, or large-scale technology environments.
Proven ability to lead cross-functional programs and initiatives involving multiple stakeholders, competing priorities, dependencies, and evolving requirements.
Demonstrated experience identifying gaps in existing processes and successfully driving process improvement and organizational change.
Strong analytical capabilities with demonstrated ability to maintain, interpret, and synthesize operational or business data into meaningful, actionable outcomes.
Strong business judgment and the ability to operate effectively when processes, requirements, ownership, or available data are incomplete or ambiguous.
Advanced proficiency with Excel or comparable tools for business analysis, modeling, reporting, and data management.
Strong PowerPoint and executive presentation skills, including the ability to simplify complex information and communicate a clear narrative to leadership.
Excellent written and verbal communication skills with demonstrated ability to influence technical and non-technical stakeholders at multiple organizational levels.
Strong organizational and program-management skills, including the ability to establish structure, manage competing priorities, and drive work through completion.
Demonstrated ability to work independently, take ownership, and maintain momentum in a fast-moving environment.
Preferred Qualifications
Experience working in cloud infrastructure, cloud products, hyperscale technology, or another large-scale technical environment.